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Support At Home in Mackay, QLD

Find support at home in Mackay, QLD

Funded via Support at Home Program. 8 families in Mackay have used MD Home Care to find a provider.

43 minutes median response · 54% within 1 hour · 85% within 24 hours

For support at home

  • 38 verified providers in Mackay
  • Funded via Support at Home Program
  • Median response 43 minutes
  • Free quotes, no obligation

It only takes one minute and it's free.

This guide compares the top support at home providers in Mackay. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 support at home providers serving Mackay.

Best Support At Home providers near me

Showing 10 of 10 providers·How we rank

Trusted provider
Verified by methodology

Heart For Care Disability Services

Mackay, QLD and 53 others

Specialises in Personal care · Social support · Support coordination

1

Understanding the unique needs of the Mackay community, the provider offers a comprehensive suite of services designed to enhance independence, foster social participation, and improve overall quality of life.

How we verified this provider

Median response time2 hours
NDIS coverage9 groups
Visit website 0499249757
Trusted provider
Verified by methodology

Mapple Care

Mackay, QLD and 30 others

Specialises in Personal care · Plan management · Domestic assistance

2

As a trusted NDIS provider, Mapple Care offers a comprehensive suite of disability support services designed to meet the unique needs of each participant. They are committed to fostering independence, enhancing community participation, and ensuring participants receive the highest quality of care right here in Mackay.

How we verified this provider

Median response time4 hours
NDIS coverage13 groups
Visit website 0479160265
Trusted provider
Verified by methodology

Maweja Super Care Pty Ltd

Mackay, QLD and 33 others

Specialises in Personal care · Transport · Domestic assistance

3

Maweja Super Care Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services across Mackay. As a registered NDIS provider, the company understands the unique needs of individuals living with disabilities in the Mackay region and strives to empower participants through personalised care plans and a comprehensive range of support options.

How we verified this provider

Median response time1 hour
NDIS coverage12 groups
Visit website 0731569988
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Trusted provider
Verified by methodology

Bluetree Care Pty Ltd

Mackay, QLD and 39 others

Specialises in Personal care · Domestic assistance · Respite care

4

Understanding the unique needs of the Mackay community, the provider offers a comprehensive suite of NDIS services designed to foster independence, enhance daily living, and promote community participation. Bluetree Care Pty Ltd is committed to delivering high-quality disability support tailored to each participant's goals and aspirations.

How we verified this provider

Median response time2 minutes
NDIS coverage12 groups
Visit website 0438624650
Trusted provider
Verified by methodology

Complete Care Assist

Mackay, QLD and 45 others

Specialises in Personal care · Social support · Supported independent living

5

Disability And Dignity Organisation Pty is a dedicated, registered NDIS provider committed to delivering exceptional disability support services throughout Mackay. Understanding the unique needs of individuals in the Mackay region, the organisation focuses on fostering independence and enhancing the quality of life for all participants. With a strong presence in Mackay, they are well-positioned to offer personalised care and support.

How we verified this provider

Median response time13 minutes
NDIS coverage9 groups
View profile 0439746818
Trusted provider
Verified by methodology

Embracing Our Community

Mackay, QLD and 1 other

Specialises in Personal care · Domestic assistance · Transport

6

Embracing Our Community is a leading registered NDIS provider dedicated to delivering exceptional disability support services across Mackay, QLD. Recognising the unique needs of individuals in this vibrant region, the provider offers a comprehensive suite of supports designed to empower participants and foster genuine independence.

How we verified this provider

Median response time26 minutes
NDIS coverage7 groups
Availability Open now · 9AM-5PM
Visit website 0444560611
Trusted provider
Verified by methodology

Choice Care Support Services

Mackay, QLD and 1 other

Specialises in Personal care · Domestic assistance · Supported independent living

7

Choice Care Support Services is a dedicated NDIS provider committed to delivering exceptional disability support in Mackay, QLD. Understanding the unique needs of individuals within the Mackay community, the provider offers a comprehensive range of services designed to foster independence, enhance participation, and improve overall quality of life for NDIS participants.

How we verified this provider

Median response time3 minutes
NDIS coverage16 groups
Visit website 0466985910

Hopesway Support Services

Mackay, QLD and 17 others

Specialises in Support Workers · Personal Care · Transport

8

Understanding the unique needs of individuals with disabilities in this vibrant region, Head Office offers a comprehensive suite of supports designed to enhance independence, foster community engagement, and improve overall quality of life for NDIS participants throughout Mackay.

How we verified this provider

NDIS coverage22 groups
Availability Open now · 9AM-5PM
Visit website 1300694673

Mackay Yamadi Lera Yumi Meta Assoc Inc

Mackay, QLD

Specialises in Aged Care

9

Mackay Yamadi Lera Yumi Meta Assoc Inc is a trusted, registered aged care provider proudly serving MACKAY and surrounding areas in QLD. They are dedicated to supporting clients with Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP) services, and Department of Veterans' Affairs (DVA) needs.

How we verified this provider

  • Approved Aged Care provider (Department of Health)
  • Business address confirmed
View profile

Easy Planning Pty Ltd

Mackay, QLD and 4 others

Specialises in Support Workers · Personal Care · Transport

10

Easy Planning Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services to the Mackay community. Understanding the unique needs of individuals in this vibrant region, the provider offers a person-centred approach to ensure participants achieve their goals and live fulfilling lives.

How we verified this provider

NDIS coverage11 groups
View profile 0468737854

How we rank providers

Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Mackay rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

38

providers in Mackay

26,261

providers nationally

How providers are verified

Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission

Support At Home at a glance

Funding

Support at Home Program, DVA, Private

Availability

7 days a week

Wait time

Subject to assessment through My Aged Care

Cost

Based on classification level

Hours

Flexible scheduling including weekends

Median response

43 minutes

How Much Does Support At Home Cost in Mackay?

Support At Home in Mackay typically costs Based on classification level (1-8) and service category. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: Support at Home Program, DVA, Private.

Cost Comparison: Mackay vs Queensland & National

How support at home costs in Mackay compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Mackay QLD Average National Average
Hourly rate Based on classification level $50 - $68 $52 - $70
Daily rate (8hr) $330 - $460 $330 - $460 $340 - $480
Providers available 10 26,261 nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Support At Home in Mackay

Support At Home in Mackay can be funded through Support at Home Program, DVA, Private. Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Support At Home Is Like in Mackay

Finding support at home in Mackay starts with understanding your needs and matching them to the right provider. MD Home Care connects you with vetted providers who service Mackay and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in Mackay

Provider counts by service type in Mackay

Social Support
35Support Workers
34Therapy
33Personal Care
31Cleaning
29Transport
29Respite Care
24Nursing
18Allied Health
18Gardening
6
View all services →

Most popular care requests in Mackay

Based on 9 actual requests from participants and families in Mackay on MD Home Care.

    1 Domestic assistance
    2 reqs.     2 Personal care
    2 reqs.
    3 Equipment hire
    2 reqs.
    4 Specialist disability accommodation
    1 req.     5 Cleaning
    1 req.
    6 Bathroom Renovation
    1 req.

Real care requests submitted by people in Mackay through MD Home Care. Updated each build from inquiry records.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Statement of Rights Complaints Policy Privacy Policy

Mackay at a glance

Population 65+

529 (13.1%)

State avg 16.2%

NDIS participants

707

Active support recipients

Aged Care beds

143

Residential care capacity

Home Care Packages

723 active

In-home support

Average wait time

4-6 weeks

State avg 4-6 weeks

Nearest hospital

Mackay Base Hospital

1.4km away

GP clinics

7

Within 5km

Public transport

TransLink buses

Pharmacies

Chemist Warehouse Caneland • Priceline Pharmacy Mackay

Community support

Mackay Senior Citizens • Blue Care Mackay

Sugar cane country. Mining services hub. Gateway to Whitsundays.

Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.

Postcode: 4740
Data: ABS Census, MyAgedCare, NDIS Public Data

Frequently Asked Questions

How quickly do providers respond to enquiries in Mackay?
Based on 13 real provider connections on MD Home Care in Mackay, providers respond with a median of 43 minutes. 54% of enquiries are connected with a provider within 1 hour, and 85% within 24 hours.
How many support at home providers are in Mackay?
There are currently 10 support at home providers serving Mackay listed on MD Home Care.
How much does support at home cost in Mackay?
Support At Home in Mackay typically costs Based on classification level (1-8) and service category. Rates depend on the provider and the type of support required.
How do I choose a support at home provider in Mackay?
Look for providers who are NDIS registered, have experience with your specific needs, and service Mackay. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own support at home provider in Mackay?
Yes. MD Home Care lists 10 support at home providers serving Mackay, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should support at home providers in Mackay have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. Providers listed on MD Home Care are vetted for qualifications and compliance. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my support at home provider in Mackay?
You have the right to change your support at home provider at any time. If you are unhappy with the service in Mackay, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on MD Home Care or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is support at home available on weekends in Mackay?
Many support at home providers in Mackay offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through MD Home Care to confirm their weekend availability.
How do I know if a support at home provider in Mackay is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on MD Home Care display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

Support At Home in nearby Mackay & Rockhampton locations

Walkervale Bakers Creek Berserker Bouldercombe Eimeo Calliope Bargara Kepnock New Auckland Koongal Mount Morgan Biloela Bundaberg Central Maryborough Branyan Dundowran

Browse by condition in Mackay

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Other services in Mackay

Browse related NDIS and aged care services available in Mackay.

Residential Aged Care Support Workers Personal Care Support Coordination Plan Management Therapy Services SIL Accommodation Transport All services in Mackay

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