Find supported independent living in Mackay, QLD
From $120,000 via NDIS Core Supports. 8 families in Mackay have used MD Home Care to find a provider.
For supported independent living
- 34 verified providers in Mackay
- Funded via NDIS Core Supports
- Median response 43 minutes
- Free quotes, no obligation
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Find and compare supported independent living providers in Mackay through MD Home Care. SIL, or Supported Independent Living, funds the support workers who help people with disability live as independently as possible in a shared or individual home. This guide covers SIL accommodation options, how funding works, what the assessment process involves, and what to look for when choosing a provider. The 10 supported independent living providers listed here all operate SIL arrangements in Mackay and surrounding areas and can accommodate a range of support needs and living preferences. If you are searching for SIL accommodation in Mackay, this guide will help you understand what is available, what questions to ask, and how to navigate the NDIS process to secure a suitable home and support arrangement.
Best Supported Independent Living providers near me
Showing 10 of 10 providers·How we rank
Heart For Care Disability Services
Mackay, QLD and 53 othersAlso servesAlderley, QLD · Ashmore, QLD · Avoca, QLD · Banks Creek, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundaberg West, QLD · Bunya, QLD · Burpengary, QLD · Caboolture South, QLD · +41 more
Specialises in Personal care · Social support · Support coordination
Understanding the unique needs of the Mackay community, the provider offers a comprehensive suite of services designed to enhance independence, foster social participation, and improve overall quality of life.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Mapple Care
Mackay, QLD and 30 othersAlso servesAlderley, QLD · Ashmore, QLD · Benowa, QLD · Boondall, QLD · Browns Plains, QLD · Bundaberg West, QLD · Burpengary, QLD · Cairns City, QLD · Cleveland, QLD · Coolum Beach, QLD · Coomera, QLD · Corinda, QLD · +18 more
Specialises in Personal care · Plan management · Domestic assistance
As a trusted NDIS provider, Mapple Care offers a comprehensive suite of disability support services designed to meet the unique needs of each participant. They are committed to fostering independence, enhancing community participation, and ensuring participants receive the highest quality of care right here in Mackay.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Maweja Super Care Pty Ltd
Mackay, QLD and 33 othersAlso servesAdelaide, SA · Brisbane City, QLD · Bundamba, QLD · Collingwood Park, QLD · Durack, QLD · Forest Lake, QLD · Fortitude Valley, QLD · Gatton, QLD · Goodna, QLD · Hamilton, QLD · Helensvale, QLD · Inala, QLD · +21 more
Specialises in Personal care · Transport · Domestic assistance
Maweja Super Care Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services across Mackay. As a registered NDIS provider, the company understands the unique needs of individuals living with disabilities in the Mackay region and strives to empower participants through personalised care plans and a comprehensive range of support options.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
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Bluetree Care Pty Ltd
Mackay, QLD and 39 othersAlso servesAlbany Creek, QLD · Alderley, QLD · Ashmore, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane City, QLD · Bundaberg West, QLD · Caboolture South, QLD · Caloundra, QLD · Cleveland, QLD · Clinton, QLD · Collingwood Park, QLD · +27 more
Specialises in Personal care · Domestic assistance · Respite care
Understanding the unique needs of the Mackay community, the provider offers a comprehensive suite of NDIS services designed to foster independence, enhance daily living, and promote community participation. Bluetree Care Pty Ltd is committed to delivering high-quality disability support tailored to each participant's goals and aspirations.
How we verified this provider
Choice Care Support Services
Mackay, QLD and 1 otherAlso servesGriffin, QLD
Specialises in Personal care · Domestic assistance · Supported independent living
Choice Care Support Services is a dedicated NDIS provider committed to delivering exceptional disability support in Mackay, QLD. Understanding the unique needs of individuals within the Mackay community, the provider offers a comprehensive range of services designed to foster independence, enhance participation, and improve overall quality of life for NDIS participants.
How we verified this provider
Embracing Our Community
Mackay, QLD and 1 otherAlso servesUnderwood, QLD
Specialises in Personal care · Domestic assistance · Transport
Embracing Our Community is a leading registered NDIS provider dedicated to delivering exceptional disability support services across Mackay, QLD. Recognising the unique needs of individuals in this vibrant region, the provider offers a comprehensive suite of supports designed to empower participants and foster genuine independence.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Disability Support Worker
Complete Care Assist
Mackay, QLD and 45 othersAlso servesAlbany Creek, QLD · Ascot, QLD · Aspley, QLD · Beachmere, QLD · Bellmere, QLD · Boondall, QLD · Bracken Ridge, QLD · Bray Park, QLD · Brendale, QLD · Burpengary, QLD · Burpengary East, QLD · Caboolture, QLD · +33 more
Specialises in Personal care · Social support · Supported independent living
Disability And Dignity Organisation Pty is a dedicated, registered NDIS provider committed to delivering exceptional disability support services throughout Mackay. Understanding the unique needs of individuals in the Mackay region, the organisation focuses on fostering independence and enhancing the quality of life for all participants. With a strong presence in Mackay, they are well-positioned to offer personalised care and support.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Hopesway Support Services
Mackay, QLD and 17 othersAlso servesAlderley, QLD · Ashmore, QLD · Avoca, QLD · Browns Plains, QLD · Caloundra West, QLD · Coomera, QLD · Helensvale, QLD · Highfields, QLD · Inala, QLD · Mount Abundance, QLD · Murarrie, QLD · Pimpama, QLD · +5 more
Specialises in Support Workers · Personal Care · Transport
Understanding the unique needs of individuals with disabilities in this vibrant region, Head Office offers a comprehensive suite of supports designed to enhance independence, foster community engagement, and improve overall quality of life for NDIS participants throughout Mackay.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Aboriginal Health Worker, Cleaner, Developmental Educators
Nursecare Connect
Mackay, QLD and 1 otherAlso servesGlenella, QLD
Specialises in Specialist disability accommodation
Understanding the unique needs of the Mackay community, the provider offers a wide array of person-centred support designed to enhance independence and improve quality of life. From daily personal activities to community engagement, Nursecare Connect strives to empower participants within Mackay.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Pro Care Assist Support Services Pty Ltd
Mackay, QLD and 2 othersAlso servesBundaberg West, QLD · Townsville City, QLD
Specialises in Podiatry
Pro Care Assist Support Services Pty Ltd is a dedicated NDIS provider committed to offering exceptional disability support services to the Mackay community. Understanding the unique needs of individuals with disabilities, the provider delivers a comprehensive range of services designed to enhance independence, foster community engagement, and improve overall quality of life for NDIS participants in Mackay.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
How we rank providers
Rankings in Mackay are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Mackay rank above those covering only the broader region.
What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
34
providers in Mackay
26,261
providers nationally
How providers are verified
Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.
NDIS register cross-check
Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.
Source: NDIS Quality and Safeguards CommissionAged care approval status
Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.
Source: Department of Health and Aged CareABN verification
Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionSupported Independent Living at a glance
Funding
NDIS Core Supports - Assistance with Daily Life
Availability
24/7 supported living
Wait time
Contact for current vacancies
Cost
$120,000-$300,000/year NDIS funded
Hours
Round-the-clock support available
Median response
43 minutes
How Much Does Supported Independent Living Cost in Mackay?
SIL funding in Mackay is included in your NDIS plan under Core Supports, specifically the "Assistance with Daily Life" support category. The NDIS funds the support component of SIL, not the rent or board. Participants typically contribute to rent from their Disability Support Pension or other personal income, separate from NDIS funding.
Annual SIL funding levels typically range from $120,000-$300,000/year NDIS funded (based on support needs) depending on the intensity of support required. Lower-needs participants in shared arrangements receive less funding than those requiring one-to-one or complex behaviour support. The NDIS determines your SIL funding amount during planning based on a formal support needs assessment.
SIL providers submit a quote to the NDIS outlining the staffing model, hours of support, and associated costs. The NDIA assesses the quote against the Supported Independent Living Pricing Guidance and approves an amount. Providers cannot charge participants above what the NDIS funds for the support component.
Rent, utilities, food, and personal expenses are not covered by SIL funding. Participants typically contribute these from their own income, Disability Support Pension, and Rent Assistance. Some providers offer all-inclusive arrangements, so it is important to clarify exactly what is and is not covered when comparing providers.
| Time | Indicative rate |
|---|---|
| Lower needs (shared, minimal overnight support) | $120,000 - $160,000/yr |
| Moderate needs (shared, some overnight) | $160,000 - $220,000/yr |
| Higher needs (shared, active overnight) | $220,000 - $270,000/yr |
| Complex needs (1:1 or specialist support) | $270,000 - $300,000+/yr |
Funding figures are indicative. Actual SIL funding is determined by the NDIS through an individual assessment and approved quote process. Figures represent the support funding component only and do not include rent, utilities, or living costs.
Cost Comparison: Mackay vs Queensland & National
How supported independent living costs in Mackay compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.
| Metric | Mackay | QLD Average | National Average |
|---|---|---|---|
| Hourly rate | $120,000-$300,000/year NDIS funded | $50 - $68 | $52 - $70 |
| Daily rate (8hr) | $330 - $460 | $330 - $460 | $340 - $480 |
| Providers available | 10 | 26,261 nationally | |
Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.
How SIL Funding Works in Mackay
SIL is funded entirely through the NDIS. There is no co-contribution toward the support component for eligible participants. To access SIL funding, it must be included in your NDIS plan, which requires a formal assessment of your support needs and a recommendation that SIL is the most appropriate funded support.
NDIS Core Supports: SIL sits within the Core Supports budget under "Assistance with Daily Life." Because SIL is a high-cost, complex support, the NDIS manages SIL funding directly. Participants cannot self-manage or plan-manage SIL funding. The NDIA approves the provider and funding amount through the quoting process.
The SIL quoting process: Once you choose a provider, they prepare a SIL roster of care document and submit a quote to the NDIS. This outlines the staffing model, support hours, and weekly cost. The NDIA reviews the quote and approves or requests adjustments. This process can take several weeks, so starting early is important.
Specialist Disability Accommodation (SDA): SDA is a separate NDIS funding category for purpose-built accessible housing. If you have significant physical needs or an extreme functional impairment, you may be eligible for SDA funding in addition to SIL. SDA and SIL funding are assessed separately. Not all participants in SIL live in SDA housing; many live in standard community rental properties.
Rent and living costs: Rent is paid separately, usually from your Disability Support Pension and Rent Assistance. Commonwealth Rent Assistance may be available if you pay private rent. Clarify with your prospective provider how rent and living costs are structured before agreeing to a placement.
What to Expect from a SIL Provider in Mackay
SIL providers support you to live as independently as possible in a home environment. Support is available around the clock and covers personal care, domestic tasks, medication management, community access, and developing daily living skills. The level of support varies based on your individual needs and what is approved in your NDIS plan.
The process begins with an assessment of your support needs, usually involving your NDIS planner or Local Area Coordinator (LAC). They will assess the type and intensity of support required and determine whether SIL is appropriate. If approved, your plan will include a SIL funding allocation and you can begin looking at providers and housing options.
Most SIL providers will invite you to visit their homes or meet current residents before committing. A good provider will talk with you about your goals, your preferences for housemates, and how they run the house. You should have real input into where you live and who you live with.
Once you move in, there is usually a settling-in period where the support team learns your routines and adjusts the roster to suit your needs. Regular house meetings and reviews give you the opportunity to raise issues or request changes to your support.
Under the NDIS, you have the right to change SIL providers if the arrangement is not working. Transitions between providers take time because of the quoting process, but a good support coordinator can manage this on your behalf.
Care Services Available in Mackay
Provider counts by service type in Mackay
Most popular care requests in Mackay
Based on 9 actual requests from participants and families in Mackay on MD Home Care.
- 1 Domestic assistance
Real care requests submitted by people in Mackay through MD Home Care. Updated each build from inquiry records.
Queensland Regulations & Compliance
In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
Mackay at a glance
Population 65+
529 (13.1%)
State avg 16.2%
NDIS participants
707
Active support recipients
Aged Care beds
143
Residential care capacity
Home Care Packages
723 active
In-home support
Average wait time
4-6 weeks
State avg 4-6 weeks
Nearest hospital
Mackay Base Hospital
1.4km away
GP clinics
7
Within 5km
Public transport
TransLink buses
Pharmacies
Chemist Warehouse Caneland • Priceline Pharmacy Mackay
Community support
Mackay Senior Citizens • Blue Care Mackay
Sugar cane country. Mining services hub. Gateway to Whitsundays.
Flat terrain. Bluewater Lagoon is accessible. Caneland Central is accessible.
Frequently Asked Questions
How quickly do providers respond to enquiries in Mackay?
How quickly are supported independent living enquiries responded to?
How many SIL providers are there in Mackay?
How is SIL funding determined?
Do I have to live with other people in a SIL arrangement?
Can I choose my housemates in a SIL home?
What is the difference between SIL and SDA?
How much does SIL cost per year in Mackay?
How long does it take to access SIL in Mackay?
Can I self-manage my SIL funding?
What happens if I want to change my SIL provider?
Supported Independent Living in nearby Mackay & Rockhampton locations
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