Find an aged care home in Townsville City, QLD
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Looking for aged care homes in Townsville City or nursing homes near you? This guide compares residential aged care providers in Townsville City, ranked by verification status, aged care approval, and service offering. Residential aged care in Townsville City includes nursing homes, high care facilities, and dementia-specific care units. Whether you need to find an aged care home for yourself or a family member, or you are planning ahead, the 10 residential aged care providers listed here all operate within or near Townsville City. This guide covers what residential aged care in Townsville City costs, how government funding works, and how to compare facilities before making a decision.
Best Aged Care Home providers near me
Showing 10 of 10 providers·How we rank
Heart For Care Disability Services
Townsville City, QLD and 53 othersAlso servesAlderley, QLD · Ashmore, QLD · Avoca, QLD · Banks Creek, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundaberg West, QLD · Bunya, QLD · Burpengary, QLD · Caboolture South, QLD · +41 more
Specialises in Personal care · Social support · Support coordination
Understanding the unique needs of the Townsville community, the provider offers a comprehensive suite of disability support services designed to enhance independence and improve quality of life for participants. From daily personal assistance to specialised care, Heart For Care Disability Services strives to deliver person-centred support tailored to each client's goals.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Maweja Super Care Pty Ltd
Townsville City, QLD and 33 othersAlso servesAdelaide, SA · Brisbane City, QLD · Bundamba, QLD · Collingwood Park, QLD · Durack, QLD · Forest Lake, QLD · Fortitude Valley, QLD · Gatton, QLD · Goodna, QLD · Hamilton, QLD · Helensvale, QLD · Inala, QLD · +21 more
Specialises in Personal care · Transport · Domestic assistance
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Bluetree Care Pty Ltd
Townsville City, QLD and 39 othersAlso servesAlbany Creek, QLD · Alderley, QLD · Ashmore, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane City, QLD · Bundaberg West, QLD · Caboolture South, QLD · Caloundra, QLD · Cleveland, QLD · Clinton, QLD · Collingwood Park, QLD · +27 more
Specialises in Personal care · Domestic assistance · Respite care
Bluetree Care Pty Ltd is a leading NDIS registered provider dedicated to delivering high-quality disability support services to the residents of Townsville City, QLD. Understanding the unique needs of the Townsville community, the provider offers a comprehensive suite of services designed to empower participants and enhance their quality of life. From daily personal assistance to community engagement, Bluetree Care Pty Ltd strives to foster independence and inclusion for every individual.
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Connect Coordination QLD
Townsville City, QLD and 4 othersAlso servesBrisbane City, QLD · Ipswich, QLD · North Lakes, QLD · The Gap, QLD
Specialises in Personal care · Supported independent living · Social support
Connect Coordination QLD is a leading NDIS provider dedicated to delivering comprehensive disability support services to individuals in Townsville City, QLD. Understanding the unique needs of the Townsville community, the provider offers a range of essential services designed to empower participants and enhance their quality of life.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Disability Support Worker, Welfare Worker
NQ Multi-Care
Townsville City, QLD and 4 othersAlso servesAitkenvale, QLD · Ayr, QLD · Cairns North, QLD · Vincent, QLD
Specialises in Specialist disability accommodation · Personal care · Domestic assistance
Understanding the unique needs of the community, the provider offers a wide array of supports designed to enhance independence and improve quality of life for individuals with disability. From daily personal care to complex life skills development, NQ Multi-Care is committed to person-centred approaches.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Hopesway Support Services
Townsville City, QLD and 17 othersAlso servesAlderley, QLD · Ashmore, QLD · Avoca, QLD · Browns Plains, QLD · Caloundra West, QLD · Coomera, QLD · Helensvale, QLD · Highfields, QLD · Inala, QLD · Mackay, QLD · Mount Abundance, QLD · Murarrie, QLD · +5 more
Specialises in Support Workers · Personal Care · Transport
As a trusted partner for NDIS participants, the provider offers a range of supports designed to foster independence, enhance community participation, and improve overall quality of life. Head Office understands the unique needs of individuals with disabilities and strives to provide person-centred care tailored to each participant's goals.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Aboriginal Health Worker, Cleaner, Developmental Educators
Pro Care Assist Support Services Pty Ltd
Townsville City, QLD and 2 othersAlso servesBundaberg West, QLD · Mackay, QLD
Specialises in Podiatry
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
One Stop Support Services
Townsville City, QLD and 3 othersAlso servesCoomera, QLD · Mackay, QLD · Parramatta Park, QLD
Specialises in Personal care
One Stop Support Services is a dedicated NDIS provider committed to delivering exceptional disability support to the residents of Townsville City, QLD. Understanding the unique needs of the local community, the provider offers a comprehensive range of services designed to foster independence, enhance quality of life, and promote community engagement for NDIS participants.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Disability Support Worker, Registered Nurse, Social Worker
EC Care Support Services
Townsville City, QLD and 4 othersAlso servesAitkenvale, QLD · Alderley, QLD · Cairns City, QLD · Woody Point, QLD
Specialises in Equipment hire
EC Care Support Services is a leading registered NDIS provider dedicated to enhancing the lives of individuals with disabilities in Townsville City. As a trusted local partner, they offer a comprehensive suite of disability support services designed to empower participants and foster independence within the vibrant community of Townsville City.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Disability Support Worker, Registered Nurse, Social Worker
Sunbird Home Care - Townsville
Townsville City, QLD
Specialises in Support Workers · Personal Care · Transport
They are committed to empowering individuals with disabilities to live fulfilling and independent lives.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Cleaner, Counsellor, Dietician
How we rank providers
Rankings in Townsville City are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Townsville City rank above those covering only the broader region.
What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
18
providers in Townsville City
26,261
providers nationally
How providers are verified
Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.
NDIS register cross-check
Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.
Source: NDIS Quality and Safeguards CommissionAged care approval status
Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.
Source: Department of Health and Aged CareABN verification
Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionAged Care Home at a glance
Funding
Support at Home, Home Care Packages, CHSP, Private
Availability
Monday to Friday
Wait time
Initial consultation within 48 hours
Cost
$0-$150/session
Hours
Office hours + emergency support
Median response
28 minutes
How Much Does Residential Aged Care Cost in Townsville City?
Residential aged care costs in Townsville City vary significantly depending on the type of facility, the level of care required, and the room you choose. Costs are made up of several components: a basic daily fee, a means-tested care fee, and an accommodation payment. Understanding each component helps you compare facilities on an equal footing.
The basic daily fee is charged to all residents and is set by the government as a percentage of the single age pension. This amount is reviewed twice a year and is the same across all approved facilities. As of recent reviews, it sits around $60 per day, though the specific figure applicable to you should be confirmed with the provider and checked against current government rates.
The means-tested care fee is an additional contribution toward the cost of your care, based on your income and assets as assessed by Services Australia. Not all residents pay this fee. If you do, it is capped annually and over a lifetime to protect residents from unlimited costs.
Accommodation costs depend on the room you choose. Rooms are classified as Residential Aged Care Accommodation (RACA) and priced individually by facilities. You can pay the accommodation contribution as a Refundable Accommodation Deposit (RAD, a lump sum), a Daily Accommodation Payment (DAP, a daily fee), or a combination. The RAD is refundable when you leave. Prices vary widely, from around $300,000 to over $900,000 for higher-priced rooms in sought-after areas.
| Time | Indicative rate |
|---|---|
| Basic daily fee (approx.) | ~$60/day (government-set) |
| Means-tested care fee | $0 - $250+/day (income/asset tested) |
| Refundable Accommodation Deposit (RAD) | $300,000 - $900,000+ (refundable) |
| Daily Accommodation Payment (DAP) | $50 - $150+/day (in lieu of RAD) |
| Combination (RAD + DAP) | Partial lump sum + reduced daily fee |
| Extra services (private room features etc.) | Varies by facility |
Costs are indicative and subject to change. The basic daily fee and means-tested care fee are set or assessed by the Australian Government. Accommodation prices are set by individual facilities and must be listed on the MyAgedCare website. Seek independent financial advice before committing to a RAD payment.
Cost Comparison: Townsville City vs Queensland & National
How aged care home costs in Townsville City compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.
| Metric | Townsville City | QLD Average | National Average |
|---|---|---|---|
| Hourly rate | $0-$150/session | $50 - $68 | $52 - $70 |
| Daily rate (8hr) | $330 - $460 | $330 - $460 | $340 - $480 |
| Providers available | 10 | 26,261 nationally | |
Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.
How to Pay for Residential Aged Care in Townsville City
Residential aged care in Australia is funded through a combination of government subsidies and resident contributions. Understanding the different cost components and how to fund them is one of the most important steps in planning for residential care.
Government subsidies: The Australian Government pays a significant subsidy to approved residential aged care facilities toward the cost of each resident's care. The amount depends on the resident's assessed care needs under the Australian National Aged Care Classification (AN-ACC) funding model. You do not access this subsidy directly; it is paid by the government to the facility.
Means-tested care fee: Services Australia assesses your income and assets to determine whether you pay a means-tested care fee in addition to the basic daily fee. You will need to complete an Assets and Income Assessment form before or shortly after entering a facility. The results determine your financial contribution. Annual and lifetime caps apply.
Accommodation payments: You have the choice of paying a Refundable Accommodation Deposit (RAD), a Daily Accommodation Payment (DAP), or a combination. A RAD is a lump sum that is fully refunded when you leave (or when your estate is settled). A DAP is a daily fee calculated on the published room price using the Maximum Permissible Interest Rate (MPIR). The facility must publish all room prices on the MyAgedCare website.
Home Care Package transition: If you are moving from a Home Care Package to residential aged care, your package funds cannot be transferred directly to your residential facility. Any unspent package funds are returned to the government. Financial planning before the transition can help manage this.
Independent financial advice: Given the complexity of residential aged care costs, Services Australia recommends seeking advice from an aged care financial specialist or accredited financial adviser before making accommodation payment decisions.
What to Expect from Residential Aged Care in Townsville City
Residential aged care facilities, often called nursing homes, provide accommodation, meals, personal care, nursing, and social programs for older Australians who can no longer live safely at home. The level of care provided varies between facilities, and it is important to match the facility's capabilities to your current and anticipated future needs.
To enter a residential aged care facility in Australia, you first need an Aged Care Assessment Team (ACAT) assessment through My Aged Care. This assessment determines whether you are eligible for residential aged care and what level of care you require. Call My Aged Care on 1800 200 422 to arrange an assessment. If admission is urgent, such as after a hospital stay, the hospital social worker can often expedite the ACAT process.
Once approved, you can apply to facilities directly. Each facility has its own admissions process, wait times, and room availability. It is worth visiting several facilities and asking specific questions about staffing ratios, how care plans are developed, how they manage changes in health status, complaint processes, and what activities and social programs are available. Take a tour, and if possible, visit at different times of day.
All residential aged care facilities in Australia must be approved by the Aged Care Quality and Safety Commission and must meet the Aged Care Quality Standards. These standards cover areas including personal dignity, ongoing assessment and care planning, clinical care, and management of medication. You can check a facility's compliance history on the Aged Care Quality and Safety Commission website.
Once you are a resident, you and your family should expect regular care plan reviews, involvement in decisions about your care, and a clear complaints process. The Aged Care Quality and Safety Commission operates the national aged care complaints process if issues cannot be resolved directly with the facility.
Care Services Available in Townsville City
Provider counts by service type in Townsville City
Queensland Regulations & Compliance
In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
Townsville City at a glance
Nearest hospital
Townsville University Hospital
Public transport
TransLink buses
Pharmacies
Amcal Express Pharmacy Townsville City • Chemist Warehouse Townsville
Community support
Townsville City Council seniors programs • Blue Care North Queensland
North Queensland's CBD. Military base influence nearby. Growing university and healthcare sectors. Tropical lifestyle.
The Strand has accessible pathways. CBD area is generally flat. Castle Hill has limited accessibility. Hot tropical climate.
Frequently Asked Questions
How quickly do providers respond to enquiries in Townsville City?
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How much does residential aged care cost in Townsville City?
How do I find an aged care home in Townsville City?
How many residential aged care facilities are there in Townsville City?
What is an ACAT assessment and do I need one?
What is the difference between a Refundable Accommodation Deposit and a Daily Accommodation Payment?
How do I choose the right aged care facility in Townsville City?
Can I try residential aged care before committing permanently?
What are my rights in a residential aged care facility?
What happens to my Home Care Package if I move into residential aged care?
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