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Top 10 NDIS Providers in Townsville (2026)

280 providers compared Reviewed by MD Home Care Team Updated 13 May 2026

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Showing 10 of 280 providers·How we rank

Trusted provider
Verified by methodology

Heart For Care Disability Services

Townsville City, QLD and 53 others

Specialises in Personal care · Social support · Household tasks

1

Understanding the unique needs of the Townsville community, the provider offers a comprehensive suite of disability support services designed to enhance independence and improve quality of life for participants. From daily personal assistance to specialised care, Heart For Care Disability Services strives to deliver person-centred support tailored to each client's goals.

How we verified this provider

Median response time1 hour
Trusted provider
Verified by methodology

Maweja Super Care Pty Ltd

Townsville City, QLD and 36 others

Specialises in Personal care · Transport · Domestic assistance

2

How we verified this provider

Median response time1 hour
Trusted provider
Verified by methodology

Psych Connect

The Gap, QLD and 22 others

Specialises in Therapy · Personal care · Psychosocial recovery coaching

3

With a focus on empowering participants, the team at Psych Connect offers a comprehensive range of NDIS services tailored to individual needs.

How we verified this provider

Median response time11 hours
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Trusted provider
Verified by methodology

Bluetree Care Pty Ltd

Townsville City, QLD and 39 others

Specialises in Personal care · Domestic assistance · Respite care

4

Bluetree Care Pty Ltd is a leading NDIS registered provider dedicated to delivering high-quality disability support services to the residents of Townsville City, QLD. Understanding the unique needs of the Townsville community, the provider offers a comprehensive suite of services designed to empower participants and enhance their quality of life. From daily personal assistance to community engagement, Bluetree Care Pty Ltd strives to foster independence and inclusion for every individual.

Median response time4 hours
Trusted provider
Verified by methodology

Connect Coordination QLD

The Gap, QLD and 4 others

Specialises in Personal care · Supported independent living · Social support

5

They are committed to empowering NDIS participants with tailored assistance to help them achieve their individual goals.

How we verified this provider

Median response time2 hours
Trusted provider
Verified by methodology

Collinsville Pharmacy

Collinsville, QLD

Specialises in Personal care · Specialist disability accommodation

6

Collinsville Pharmacy is a dedicated, registered NDIS provider proudly serving Collinsville and surrounding areas in Queensland. With a commitment to supporting individuals with disabilities, the pharmacy offers a comprehensive range of NDIS services designed to enhance independence and quality of life.

How we verified this provider

Median response time6 hours
Trusted provider
Verified by methodology

NQ Multi-Care

Vincent, QLD and 4 others

Specialises in Specialist disability accommodation · Personal care · Domestic assistance

7

They offer a comprehensive range of NDIS services designed to empower participants and enhance their quality of life.

How we verified this provider

Median response time1 minute
Trusted provider
Verified by methodology

Hello Nurses Australia

Aitkenvale, QLD and 2 others

Specialises in Specialist disability accommodation · Support workers

8

They understand the unique needs of individuals living with disabilities and are committed to fostering independence and enhancing quality of life within the Aitkenvale community.

How we verified this provider

Median response time6 minutes

Hopesway Support Services

Townsville City, QLD and 17 others

Specialises in Support Workers · Personal Care · Transport

9

As a trusted partner for NDIS participants, the provider offers a range of supports designed to foster independence, enhance community participation, and improve overall quality of life. Head Office understands the unique needs of individuals with disabilities and strives to provide person-centred care tailored to each participant's goals.

How we verified this provider

Cootharinga North Queensland

Thuringowa Central, QLD and 9 others

Specialises in Meal preparation

10

They offer a comprehensive range of NDIS services designed to empower participants and enhance their quality of life within the local community.

How we verified this provider

Median response time20 hours

How we rank providers

Rankings in Townsville are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.

  • Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
  • Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local presence. Providers confirmed in Townsville rank above those covering only the broader region.

What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.

280

providers in Townsville

26,282

providers nationally

NDIS in Townsville at a Glance

NDIS Participants

5,800

Registered Providers

320

Plan Utilisation

72%

Suburbs Covered

58

Cost of NDIS Services in Townsville

NDIS service pricing in Townsville is set by the NDIA through the national Pricing Arrangements. These rates apply to all 320 registered providers in the region.

Service Type Weekday Saturday Sunday
Support Worker (standard)$67.56/hr$94.58/hr$121.61/hr
Support Worker (Level 2)$70.40/hr$98.56/hr$126.72/hr
Community Nursing$80.81/hr$113.13/hr$145.46/hr
Therapy Services$193.99/hrN/AN/A
Plan Management$104.45/moN/AN/A
Support Coordination$100.14/hrN/AN/A

Rates reflect NDIS price limits for the 2024-25 financial year. Actual costs vary by provider. Self-managed participants can negotiate rates below the cap.

Paying for Disability and Aged Care in Townsville

Several government programs fund disability and aged care services in Townsville. The right option depends on your age, eligibility, and the type of support you need.

NDIS Funding

Funds reasonable and necessary supports for people with permanent disability. Plans include Core Supports, Capacity Building, and Capital budgets. 5,800 active participants in Townsville.

Home Care Packages

For older Australians (65+) needing coordinated care at home. Four levels from basic (Level 1, ~$9,500/year) to high-level (Level 4, ~$57,000/year). Entry through My Aged Care (1800 200 422).

CHSP

Entry-level support for older Australians. Services include domestic assistance, personal care, meals, transport, and social support. Access through My Aged Care.

DVA & Private Pay

DVA funds care for eligible veterans (Gold/White Card). Private payment offers the most flexibility with no waitlists or assessments. Many providers in Townsville accept both.

How to Choose an NDIS Provider in Townsville

With 320 registered providers in Townsville, choosing the right one takes research. Registered providers have met standards set by the NDIS Quality and Safeguards Commission, undergo audits, and must comply with NDIS Practice Standards.

All workers delivering NDIS supports must hold a current NDIS Worker Screening Check. When engaging a provider, ask to see evidence that all staff hold valid clearances.

Questions to ask providers:

  • Are you NDIS registered? What registration groups do you hold?
  • Can I meet my support worker before services start?
  • What happens if my regular worker is unavailable?
  • How do you handle complaints and feedback?
  • What are your cancellation policies and notice periods?
  • Do you provide services on weekends and public holidays?

Before services begin, your provider should give you a written service agreement covering supports, costs, cancellation terms, and dispute processes. You are not locked in and can change providers at any time.

Queensland Regulations & Compliance

In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Queensland requires all disability workers to hold a current Blue Card in addition to national screening requirements.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How many NDIS providers are in Townsville?
There are over 320 registered NDIS providers serving Townsville, offering services across support coordination, therapy, personal care, and community access.
What are the most common NDIS services in Townsville?
The most requested NDIS services in Townsville include support workers, community access support, personal care, reflecting the diverse needs of the 5,800 NDIS participants in the region.
How do I find an NDIS provider in Townsville?
MD Home Care connects you with vetted NDIS providers across Townsville. Browse by suburb, service type, or provider specialty. All providers are verified and registered with the NDIS Quality and Safeguards Commission.
What types of NDIS funding are available in Townsville?
NDIS plans in Townsville are divided into three funding categories: Core Supports for daily activities, Capacity Building for skills and independence, and Capital for assistive technology or home modifications.
How do I choose between plan management and self-management?
Plan-managed participants use a registered plan manager to handle invoices and payments, giving access to both registered and unregistered providers. Self-managed participants handle their own finances and can negotiate rates directly. MD Home Care lists providers that work with all management types.
What is support coordination and do I need it?
Support coordination helps NDIS participants connect with providers, use their plan effectively, and build capacity to manage supports independently. With 320 providers in Townsville, a support coordinator can help you compare options.
Are there NDIS providers for children in Townsville?
Yes, Townsville has NDIS providers that offer early childhood intervention, paediatric therapy, and family support services for children aged 0 to 6 through the NDIS Early Childhood Approach and older children through standard NDIS plans.
What should I do if I'm unhappy with my NDIS provider?
You can change your NDIS provider at any time by giving notice as outlined in your service agreement. If you have a safety concern, contact the NDIS Quality and Safeguards Commission on 1800 035 544. MD Home Care can help you find alternative providers in Townsville.

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