Find companionship services in Townsville City, QLD
From $50 via Support at Home.
For companionship services
- 19 verified providers in Townsville City
- Funded via Support at Home
- Median response 28 minutes
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This guide compares the top companionship service providers in Townsville City, ranked by staff consistency, client feedback, and funding approval status. All 10 providers listed here service Townsville City and surrounding areas.
Best Companionship Services providers near me
Showing 10 of 10 providers·How we rank
Heart For Care Disability Services
Townsville City, QLD and 53 othersAlso servesAlderley, QLD · Ashmore, QLD · Avoca, QLD · Banks Creek, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane City, QLD · Browns Plains, QLD · Bundaberg West, QLD · Bunya, QLD · Burpengary, QLD · Caboolture South, QLD · +41 more
Specialises in Personal care · Social support · Support coordination
Understanding the unique needs of the Townsville community, the provider offers a comprehensive suite of disability support services designed to enhance independence and improve quality of life for participants. From daily personal assistance to specialised care, Heart For Care Disability Services strives to deliver person-centred support tailored to each client's goals.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Maweja Super Care Pty Ltd
Townsville City, QLD and 33 othersAlso servesAdelaide, SA · Brisbane City, QLD · Bundamba, QLD · Collingwood Park, QLD · Durack, QLD · Forest Lake, QLD · Fortitude Valley, QLD · Gatton, QLD · Goodna, QLD · Hamilton, QLD · Helensvale, QLD · Inala, QLD · +21 more
Specialises in Personal care · Transport · Domestic assistance
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Bluetree Care Pty Ltd
Townsville City, QLD and 39 othersAlso servesAlbany Creek, QLD · Alderley, QLD · Ashmore, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane City, QLD · Bundaberg West, QLD · Caboolture South, QLD · Caloundra, QLD · Cleveland, QLD · Clinton, QLD · Collingwood Park, QLD · +27 more
Specialises in Personal care · Domestic assistance · Respite care
Bluetree Care Pty Ltd is a leading NDIS registered provider dedicated to delivering high-quality disability support services to the residents of Townsville City, QLD. Understanding the unique needs of the Townsville community, the provider offers a comprehensive suite of services designed to empower participants and enhance their quality of life. From daily personal assistance to community engagement, Bluetree Care Pty Ltd strives to foster independence and inclusion for every individual.
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Connect Coordination QLD
Townsville City, QLD and 4 othersAlso servesBrisbane City, QLD · Ipswich, QLD · North Lakes, QLD · The Gap, QLD
Specialises in Personal care · Supported independent living · Social support
Connect Coordination QLD is a leading NDIS provider dedicated to delivering comprehensive disability support services to individuals in Townsville City, QLD. Understanding the unique needs of the Townsville community, the provider offers a range of essential services designed to empower participants and enhance their quality of life.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Disability Support Worker, Welfare Worker
NQ Multi-Care
Townsville City, QLD and 4 othersAlso servesAitkenvale, QLD · Ayr, QLD · Cairns North, QLD · Vincent, QLD
Specialises in Specialist disability accommodation · Personal care · Domestic assistance
Understanding the unique needs of the community, the provider offers a wide array of supports designed to enhance independence and improve quality of life for individuals with disability. From daily personal care to complex life skills development, NQ Multi-Care is committed to person-centred approaches.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Palm Island Community Company Ltd is a trusted and registered aged care provider dedicated to supporting seniors in TOWNSVILLE CITY, QLD, and the surrounding communities. They are approved to assist clients with Home Care Packages (HCP), Commonwealth Home Support Programme (CHSP) services, and Department of Veterans' Affairs (DVA) needs.
How we verified this provider
- Approved Aged Care provider (Department of Health)
- Business address confirmed
Hopesway Support Services
Townsville City, QLD and 17 othersAlso servesAlderley, QLD · Ashmore, QLD · Avoca, QLD · Browns Plains, QLD · Caloundra West, QLD · Coomera, QLD · Helensvale, QLD · Highfields, QLD · Inala, QLD · Mackay, QLD · Mount Abundance, QLD · Murarrie, QLD · +5 more
Specialises in Support Workers · Personal Care · Transport
As a trusted partner for NDIS participants, the provider offers a range of supports designed to foster independence, enhance community participation, and improve overall quality of life. Head Office understands the unique needs of individuals with disabilities and strives to provide person-centred care tailored to each participant's goals.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Aboriginal Health Worker, Cleaner, Developmental Educators
EC Care Support Services
Townsville City, QLD and 4 othersAlso servesAitkenvale, QLD · Alderley, QLD · Cairns City, QLD · Woody Point, QLD
Specialises in Equipment hire
EC Care Support Services is a leading registered NDIS provider dedicated to enhancing the lives of individuals with disabilities in Townsville City. As a trusted local partner, they offer a comprehensive suite of disability support services designed to empower participants and foster independence within the vibrant community of Townsville City.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Approved Aged Care provider (Department of Health)
- Business address confirmed
- Team includes Disability Support Worker, Registered Nurse, Social Worker
Pro Care Assist Support Services Pty Ltd
Townsville City, QLD and 2 othersAlso servesBundaberg West, QLD · Mackay, QLD
Specialises in Podiatry
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Reliance Caring
Townsville City, QLD and 10 othersAlso servesBallina, NSW · Douglas, QLD · Eight Mile Plains, QLD · Ipswich, QLD · Ormeau, QLD · Ormeau Hills, QLD · Pimpama, QLD · Robina, QLD · Southport, QLD · Yatala, QLD
Specialises in Support Workers · Personal Care · Transport
Understanding the unique needs of individuals with disabilities, the provider offers a comprehensive range of supports designed to foster independence, enhance community participation, and improve overall quality of life for NDIS participants in Townsville City.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
How we rank providers
Rankings in Townsville City are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Townsville City rank above those covering only the broader region.
What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
19
providers in Townsville City
26,261
providers nationally
How providers are verified
Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.
NDIS register cross-check
Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.
Source: NDIS Quality and Safeguards CommissionAged care approval status
Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.
Source: Department of Health and Aged CareABN verification
Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionCompanionship Services at a glance
Funding
Support at Home, NDIS Core Supports, Home Care Packages
Availability
7 days a week
Wait time
Usually within 1-2 weeks
Cost
$50-$70/hour
Hours
Flexible scheduling
Median response
28 minutes
How Much Do Companionship Services Cost in Townsville City?
Companionship services in Townsville City typically cost $50-$70/hour (group rates available) per hour for individual visits. Group programs, where a support worker or activity coordinator spends time with a small group of participants together, are priced lower per person because the cost is shared. Group companionship rates are often in the range of $20 to $35 per person per hour.
For NDIS participants, companionship falls under Core Supports as "Assistance with Social, Economic and Community Participation." Registered providers charge within the NDIS Pricing Arrangements and Price Limits. For aged care clients, companionship and social support is covered under Home Care Packages as "Social Support" and is a standard inclusion for most care plans.
Rates vary by time of day and day of the week. Weekday daytime visits carry the standard rate. Evening, weekend, and public holiday visits are priced higher. If you arrange regular visits, some providers offer consistent scheduling with minimal variation in cost.
Some non-profit and community organisations offer subsidised or volunteer-based companionship programs that are lower cost or free. These are not always visible on standard provider directories but are worth asking about when comparing options.
| Time | Indicative rate |
|---|---|
| Standard weekday (1:1 visit) | $50 - $70/hr |
| Group program (per person, weekday) | $20 - $35/hr |
| Evening/Saturday rate (1:1) | $65 - $85/hr |
| Sunday rate (1:1) | $75 - $95/hr |
| Public holiday rate (1:1) | $90 - $115/hr |
Rates are indicative. Group rates depend on participant numbers and staff ratios. Community and volunteer programs may be available at lower or no cost. NDIS participants should check the current NDIS Pricing Arrangements and Price Limits.
Cost Comparison: Townsville City vs Queensland & National
How companionship services costs in Townsville City compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.
| Metric | Townsville City | QLD Average | National Average |
|---|---|---|---|
| Hourly rate | $50-$70/hour | $50 - $68 | $52 - $70 |
| Daily rate (8hr) | $330 - $460 | $330 - $460 | $340 - $480 |
| Providers available | 10 | 26,261 nationally | |
Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.
How to Pay for Companionship Services in Townsville City
Companionship services can be funded through NDIS Core Supports or Home Care Packages in Townsville City. The funding category depends on your age and the nature of the support.
NDIS Core Supports: Companionship visits for social connection and participation fall under "Assistance with Social, Economic and Community Participation" (support category 04). Your NDIS plan must include funding in this category. The support covers the worker's time during visits, including conversations, shared activities, outings, and assistance with hobbies or interests.
Home Care Package (HCP): Social support and companionship is a standard service under all Home Care Package levels. Your package coordinator includes regular visits in your care plan. Higher package levels allow for more frequent or longer visits. Many clients include companionship as a regular weekly service alongside other domestic supports.
Commonwealth Home Support Programme (CHSP): CHSP provides limited social support for eligible older Australians, typically through group social programs rather than individual visits. Some CHSP providers offer social groups and day centres with subsidised participation. A My Aged Care referral is required.
Private payment: All providers accept private clients. Arranging companionship services privately is straightforward and does not require an assessment. Some community organisations also offer volunteer visiting programs at no cost, which can supplement funded services.
What to Expect from Companionship Services in Townsville City
Companionship services involve a consistent, trained worker visiting you at home or accompanying you on outings to provide social connection, conversation, and shared activities. The service is designed to reduce social isolation and support wellbeing, not to replace clinical or personal care.
Visits are built around your interests and preferences. The worker might share a meal with you, help you with a hobby, watch a film together, play cards, go for a walk, or simply sit and talk. The point is meaningful time rather than task completion. Good providers will do an initial matching process to find a worker whose personality and interests align with yours.
Consistency is central to a quality companionship service. Seeing the same worker regularly allows a genuine relationship to develop, which is the whole point. Ask any provider how they ensure consistency and what happens when your regular worker is on leave. Frequent rotations of different workers undermine the value of the service.
For clients with dementia or cognitive decline, companionship visits require a worker trained in dementia support. Activities need to be appropriate and the worker needs to be patient and skilled at communication. If this applies to you or someone you care for, ask specifically about the worker's experience and training before committing to a provider.
Care Services Available in Townsville City
Provider counts by service type in Townsville City
Queensland Regulations & Compliance
In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
Townsville City at a glance
Nearest hospital
Townsville University Hospital
Public transport
TransLink buses
Pharmacies
Amcal Express Pharmacy Townsville City • Chemist Warehouse Townsville
Community support
Townsville City Council seniors programs • Blue Care North Queensland
North Queensland's CBD. Military base influence nearby. Growing university and healthcare sectors. Tropical lifestyle.
The Strand has accessible pathways. CBD area is generally flat. Castle Hill has limited accessibility. Hot tropical climate.
Frequently Asked Questions
How quickly do providers respond to enquiries in Townsville City?
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How much do companionship services cost in Townsville City?
Is companionship covered by the NDIS?
Can I get companionship support through my Home Care Package?
How is the right worker matched to me?
Are companionship services suitable for someone with dementia?
Are there free or low-cost companionship programs in Townsville City?
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Companionship Services in nearby Townsville locations
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