Find an assistive technology assessment in Townsville City, QLD
From $150 via NDIS Capacity Building.
For an assistive technology assessment
- 15 verified providers in Townsville City
- Funded via NDIS Capacity Building
- Median response 28 minutes
- Free quotes, no obligation
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This guide compares assistive technology assessment providers in Townsville City, ranked by assessor qualifications, NDIS registration, and range of equipment categories assessed. The 10 providers listed here all service Townsville City and surrounding areas.
Best Assistive Technology Assessment providers near me
Showing 10 of 10 providers·How we rank
Bluetree Care Pty Ltd
Townsville City, QLD and 39 othersAlso servesAlbany Creek, QLD · Alderley, QLD · Ashmore, QLD · Beenleigh, QLD · Benowa, QLD · Brisbane City, QLD · Bundaberg West, QLD · Caboolture South, QLD · Caloundra, QLD · Cleveland, QLD · Clinton, QLD · Collingwood Park, QLD · +27 more
Specialises in Personal care · Domestic assistance · Respite care
Bluetree Care Pty Ltd is a leading NDIS registered provider dedicated to delivering high-quality disability support services to the residents of Townsville City, QLD. Understanding the unique needs of the Townsville community, the provider offers a comprehensive suite of services designed to empower participants and enhance their quality of life. From daily personal assistance to community engagement, Bluetree Care Pty Ltd strives to foster independence and inclusion for every individual.
How we verified this provider
NQ Multi-Care
Townsville City, QLD and 4 othersAlso servesAitkenvale, QLD · Ayr, QLD · Cairns North, QLD · Vincent, QLD
Specialises in Specialist disability accommodation · Personal care · Domestic assistance
Understanding the unique needs of the community, the provider offers a wide array of supports designed to enhance independence and improve quality of life for individuals with disability. From daily personal care to complex life skills development, NQ Multi-Care is committed to person-centred approaches.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Hopesway Support Services
Townsville City, QLD and 17 othersAlso servesAlderley, QLD · Ashmore, QLD · Avoca, QLD · Browns Plains, QLD · Caloundra West, QLD · Coomera, QLD · Helensvale, QLD · Highfields, QLD · Inala, QLD · Mackay, QLD · Mount Abundance, QLD · Murarrie, QLD · +5 more
Specialises in Support Workers · Personal Care · Transport
As a trusted partner for NDIS participants, the provider offers a range of supports designed to foster independence, enhance community participation, and improve overall quality of life. Head Office understands the unique needs of individuals with disabilities and strives to provide person-centred care tailored to each participant's goals.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Aboriginal Health Worker, Cleaner, Developmental Educators
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Sunbird Home Care - Townsville
Townsville City, QLD
Specialises in Support Workers · Personal Care · Transport
They are committed to empowering individuals with disabilities to live fulfilling and independent lives.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Cleaner, Counsellor, Dietician
Pro Care Assist Support Services Pty Ltd
Townsville City, QLD and 2 othersAlso servesBundaberg West, QLD · Mackay, QLD
Specialises in Podiatry
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
Reliance Caring
Townsville City, QLD and 10 othersAlso servesBallina, NSW · Douglas, QLD · Eight Mile Plains, QLD · Ipswich, QLD · Ormeau, QLD · Ormeau Hills, QLD · Pimpama, QLD · Robina, QLD · Southport, QLD · Yatala, QLD
Specialises in Support Workers · Personal Care · Transport
Understanding the unique needs of individuals with disabilities, the provider offers a comprehensive range of supports designed to foster independence, enhance community participation, and improve overall quality of life for NDIS participants in Townsville City.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
They offer a comprehensive range of NDIS services designed to empower participants and enhance their quality of life.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Counsellor, Dietician, Exercise Physiologist
Assist Community Services
Townsville City, QLD and 2 othersAlso servesCondon, QLD · Douglas, QLD
Specialises in Support Workers · Personal Care · Transport
Assist Community Services is a leading NDIS provider dedicated to delivering exceptional disability support services directly within Townsville City. Understanding the unique needs of the local community, the provider offers a comprehensive range of supports designed to empower individuals with disabilities to live fulfilling and independent lives. Their commitment extends to ensuring participants in Townsville City receive person-centred care that aligns with their NDIS goals.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Developmental Educators, Disability Support Worker
True Supportive Care
Townsville City, QLD and 6 othersAlso servesAtherton, QLD · Ayr, QLD · Cairns City, QLD · Condon, QLD · Ipswich, QLD · Port Douglas, QLD
Specialises in Cleaning · Personal care
They are committed to empowering NDIS participants through personalized and comprehensive care.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
- Team includes Disability Support Worker
Fortitude Behavioural Consultants
Townsville City, QLD and 3 othersAlso servesAnnandale, QLD · Kelso, QLD · Kirwan, QLD
Specialises in Transport · Personal Care · Support Workers
Understanding the unique needs of the local community, the provider offers a comprehensive suite of services designed to foster independence, enhance well-being, and promote active participation. As a registered NDIS provider, Fortitude Behavioural Consultants is committed to delivering high-quality, person-centred disability support.
How we verified this provider
- Registered with the NDIS Quality & Safeguards Commission
- Business address confirmed
How we rank providers
Rankings in Townsville City are based on real outcomes between providers and families on our platform. They are recalculated daily and cannot be purchased or influenced by advertising.
- Outcomes with families. We measure what happens after a family contacts a provider. Providers where families report positive outcomes rank higher. Multiple signals are weighted across a rolling window.
- Service match. Providers are ranked by how closely their registered services and capabilities match what you are searching for.
- Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
- Local presence. Providers confirmed in Townsville City rank above those covering only the broader region.
What does "Trusted" mean? The Trusted badge is awarded to providers with a consistent record of positive outcomes with families on our platform. It is based on multiple behavioural signals and family feedback, and it cannot be purchased.
15
providers in Townsville City
26,261
providers nationally
How providers are verified
Every provider listed is cross-checked against the official Australian registers before appearing here. This is separate from the Trusted badge, which reflects platform outcomes.
NDIS register cross-check
Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.
Source: NDIS Quality and Safeguards CommissionAged care approval status
Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.
Source: Department of Health and Aged CareABN verification
Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.
Source: Australian Business RegisterComplaints process
If you have a concern about any provider, you can lodge a complaint with the NDIS Commission or the Aged Care Quality and Safety Commission at any time. We also accept complaints via our own channel.
Source: NDIS Commission / Aged Care CommissionAssistive Technology Assessment at a glance
Funding
NDIS Capacity Building, Support at Home, Home Care Packages, Medicare, Private
Availability
Weekdays, some weekend availability
Wait time
1-3 weeks depending on therapist availability
Cost
$150-$250/hour
Hours
By appointment
Median response
28 minutes
How Much Does an Assistive Technology Assessment Cost in Townsville City?
Assistive technology assessment fees in Townsville City typically range from $150-$250/hour (NDIS price guide rates) per hour. Most assessments run between one and three hours depending on the complexity of the equipment needs and whether equipment trials are conducted during the appointment.
The total cost of an assessment covers the assessor's time for the face-to-face session, report writing, and any follow-up contact required to clarify recommendations or liaise with equipment suppliers. For complex AT such as power wheelchairs or augmentative communication devices, the assessment process may span multiple sessions.
For NDIS participants, AT assessment costs are funded under Capacity Building Supports, specifically the Improved Daily Living budget. The assessor must be an appropriately qualified allied health professional, typically an occupational therapist (OT) or physiotherapist. The assessment report is used to support an NDIS AT funding request.
Home Care Package holders can fund AT assessments through their package budget if the assessment is linked to their care goals. Medicare rebates through a GP Management Plan may partially offset OT assessment costs for some clients, though Medicare does not fund AT purchase directly.
| Time | Indicative rate |
|---|---|
| Initial AT assessment (1 hr) | $150 - $250 |
| Complex AT assessment (2-3 hrs) | $300 - $750 |
| Equipment trial session | $150 - $250 |
| Report preparation (additional time) | $150 - $250/hr |
| Review or follow-up consultation | $100 - $200 |
Rates are indicative and vary by provider, assessor, and complexity. NDIS participants should refer to the current NDIS Pricing Arrangements and Price Limits for maximum allowable rates under Improved Daily Living. Confirm all fees before booking.
Cost Comparison: Townsville City vs Queensland & National
How assistive technology assessment costs in Townsville City compare with Queensland state averages and national averages. Rates vary by provider, funding type, and level of support required.
| Metric | Townsville City | QLD Average | National Average |
|---|---|---|---|
| Hourly rate | $150-$250/hour | $50 - $68 | $52 - $70 |
| Daily rate (8hr) | $330 - $460 | $330 - $460 | $340 - $480 |
| Providers available | 10 | 26,261 nationally | |
Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.
How to Pay for an Assistive Technology Assessment in Townsville City
AT assessments in Townsville City can be funded through several programs depending on your care situation and the type of AT being assessed.
NDIS Capacity Building (Improved Daily Living): This is the most common funding pathway for NDIS participants needing an AT assessment. The assessment must be conducted by a registered allied health professional, typically an OT or physiotherapist. Self-managed participants can engage any qualified assessor. Plan-managed and NDIA-managed participants should use an assessor registered with the NDIS. The assessment report supports a request for AT funding in the participant's plan.
Home Care Packages (HCP): Package holders can use HCP funds to cover AT assessments where the equipment being assessed is relevant to their care goals. The assessment must be approved by the package coordinator in advance. Higher package levels have more budget flexibility for assessment costs.
Medicare: For clients with a GP-referred Care Plan (formerly Enhanced Primary Care Plan), Medicare provides a rebate for a limited number of allied health visits per year, including OT consultations. This can partially offset AT assessment costs, though the rebate does not cover the full fee. Out-of-pocket costs still apply.
Private payment: Clients who do not have funded programs in place can pay for AT assessments privately. Some OT practices offer reduced fees for concession card holders. Private assessment is the fastest pathway as it requires no prior approval.
What to Expect from an Assistive Technology Assessment in Townsville City
An AT assessment is a structured clinical process conducted by a qualified allied health professional, most often an occupational therapist or physiotherapist. The goal is to identify the most appropriate AT to support your function, safety, and independence.
The assessment typically begins with a conversation about your daily activities, the tasks you find difficult, your living environment, and your goals. The assessor will also review your diagnosis or health history and any previous AT you have used. This information forms the clinical foundation for their recommendations.
Depending on the AT being assessed, the assessor may conduct practical trials of equipment during the session. For mobility aids, they will observe your transfers, posture, and movement. For communication devices, they will assess your communication methods and preferred access strategies. Trials may take place in a clinic, in your home, or at an AT showroom.
Following the assessment, the assessor prepares a written report that documents your functional needs, the equipment trialled, and the specific items recommended with clinical justification. This report is submitted to the NDIA or your package provider to support an AT funding request. For NDIS high-cost AT, the report must be detailed and meet specific NDIA evidence requirements.
You should expect the assessor to explain their recommendations clearly and involve you in the decision-making process. If you disagree with a recommendation, raise this during the session. A good assessor will consider your preferences alongside the clinical evidence.
Care Services Available in Townsville City
Provider counts by service type in Townsville City
Queensland Regulations & Compliance
In Queensland, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services are regulated by the Aged Care Quality and Safety Commission under federal legislation. Queensland requires all disability workers to hold a current Blue Card (working with people with disability check) in addition to national screening requirements.
Townsville City at a glance
Nearest hospital
Townsville University Hospital
Public transport
TransLink buses
Pharmacies
Amcal Express Pharmacy Townsville City • Chemist Warehouse Townsville
Community support
Townsville City Council seniors programs • Blue Care North Queensland
North Queensland's CBD. Military base influence nearby. Growing university and healthcare sectors. Tropical lifestyle.
The Strand has accessible pathways. CBD area is generally flat. Castle Hill has limited accessibility. Hot tropical climate.
Frequently Asked Questions
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What is the difference between a low-cost AT recommendation and a complex AT assessment?
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What happens after the assessment report is submitted to the NDIA?
Do I need a new AT assessment if my needs change?
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