Mable Rates 2026: Workers Earn $52/Hr, Participants Pay $62/Hr (7.95% Fee Explained)

Mable support workers earn $58/hour average but keep $52/hour after Mable’s 10% cut. If you’re hiring through Mable, you pay $62/hour weekdays ($58 + 7.95% platform fee), $75-90/hour weekends, and $85-110/hour public holidays. This saves you 20-40% versus agencies, but only if you have a self-managed or plan-managed NDIS plan. Agency-managed participants cannot use Mable.

For workers: Set your own rate (average $58/hr weekday). Mable takes 10%, you get $52/hr. Weekend rates $65-90/hr, public holidays $85-110/hr. You’re an independent contractor with no SCHADS Award, no super, no leave.

For participants: Total cost is worker’s rate + 7.95% fee. Example: $58/hr becomes $62/hr. You save money but handle all admin, scheduling, and worker management yourself. Not available for agency-managed plans (70% of NDIS participants).

Mable at a glance: 2026

Detail	What you need to know
Worker weekday rate	$58/hour average (you set your own)
Worker take-home	~$52/hour (after 10% Mable fee)
Client cost	Agreed rate + 7.95% platform fee
Weekday client cost	~$62/hour
Weekend client cost	$70-97/hour (Sat-Sun)
Public holiday cost	$91-119/hour
Platform minimum	$39/hour
NDIS registered?	No. Platform only, not a provider
Agency-managed plans	Not accepted
Self/plan-managed	Yes
Worker employment type	Independent contractor (ABN required)
Insurance	$20M public liability included

Pros and cons of Mable (honest assessment)

Pros:

Lower rates than traditional providers (save 20-40%)
You choose your own support workers
Flexible scheduling, no lock-in contracts
Large pool of 15,000+ workers nationally
Direct communication with your worker
Good for simple, ongoing support needs

Cons:

Not available for agency-managed NDIS plans
7.95% platform fee adds up ($2,385/year on a $30K budget)
No guaranteed backup if your worker is sick or on leave
You handle all admin, scheduling, and issue resolution
Quality varies significantly between workers
No clinical oversight or care coordination
Workers are contractors with no SCHADS Award protections

Calculate NDIS Support Worker Rates Use our free NDIS Pay Rate Calculator to compare rates across weekdays, weekends, and public holidays. See exactly what you should be paying based on current NDIS price limits.

Try the Pay Rate Calculator →

Mable is Australia’s leading online platform connecting people with disabilities to independent support workers for NDIS and private services. Unlike traditional providers, Mable is a marketplace where you negotiate rates directly with workers within the NDIS price limits.

Mable vs Direct NDIS Providers: Full Comparison

Feature	Mable	MD Home Care Provider Network	Registered NDIS Provider (Average)
Platform/Service Fees	7.95% (added to worker rate)	0% (direct employment)	0% (included in pricing)
Worker Matching	Self-service marketplace	Clinical team matching	Coordinator matching
24/7 Support	Platform help desk	Nurse-led clinical support	Business hours (typically)
NDIS Registration	Platform (not provider)	Yes - Registered provider	Yes - Registered
Worker Employment	Independent contractors	Direct employees	Direct employees
Background Checks	Workers self-verify	Employer NDIS screening	Employer NDIS screening
Agency-Managed Plans	❌ No	✅ Yes	✅ Yes
Areas Covered	National	Sydney & Melbourne (150+ suburbs)	Varies (typically metro)
Languages Spoken	Varies by worker	20+ languages (all services)	Varies (5-15 typically)
Service Continuity	Worker-dependent	Guaranteed + backup staff	Guaranteed + backup
Cancellation Policy	Worker sets policy	Standard across services	Standard policy
Quality Oversight	Ratings + reviews	Clinical governance	Quality frameworks
Minimum Booking	Varies by worker	Flexible (from 2 hours)	Varies (typically 2-4 hours)

Key Differences Explained

When Mable Works Best:

✅ Self-managed or plan-managed participants
✅ Confident managing your own support arrangements
✅ Want maximum control over worker selection
✅ Seeking potentially lower rates (minus 7.95% fee)
✅ Comfortable with administrative responsibility

When Direct Providers Work Better:

✅ Agency-managed plans (Mable not available)
✅ Want guaranteed service continuity and backup
✅ Prefer professional coordination and oversight
✅ Need 24/7 emergency support
✅ Want comprehensive service range (SIL, nursing, therapy)
✅ Prefer less administrative burden

What is Mable Support?

Mable is an online marketplace platform that connects NDIS participants and people with disabilities to qualified support workers. The platform provides:

Verified support worker profiles with qualifications and experience
Direct booking system for ongoing or one-off support
Secure payment processing through the platform
Insurance coverage for all platform bookings
24/7 customer support for participants and workers
Quality assurance through ratings and reviews

Founded in 2014, Mable has become Australia’s most trusted platform for finding disability support workers, processing over 500,000 hours of support monthly.

Is Mable NDIS Registered? Understanding Mable’s Status

Important Clarification: Mable is NOT a traditional NDIS-registered provider - it’s an online platform that connects participants with independent support workers.

What This Means for You:

NDIS Plan Management Type	Can You Use Mable?	Notes
Self-Managed	✅ Yes	Full flexibility to use Mable
Plan-Managed	✅ Yes	Can book independent workers on Mable
Agency-Managed (NDIA)	❌ No	Must use registered NDIS providers only

Mable doesn’t fit into provider registration categories because they don’t provide support directly - they’re a technology platform connecting people. The support workers on Mable are independent sole traders who may or may not be individually registered.

Mable Support Worker Rates December 2025

Complete Mable Rate Table (December 2025)

Time Period	Average Mable Rate	With 7.95% Fee	NDIS Price Cap	Potential Savings
Weekday (Mon-Fri)	$58/hour	$63/hour	$70.23/hour	$7.23/hour
Saturday	$65-75/hour	$70-81/hour	$98.32/hour	$17-28/hour
Sunday	$75-90/hour	$81-97/hour	$126.42/hour	$29-45/hour
Public Holiday	$85-110/hour	$92-119/hour	$154.50/hour	$35-62/hour
Evening (after 8pm)	$62-70/hour	$67-76/hour	$77.25/hour	$1-10/hour

Why Weekend Rates Are Higher on Mable

Support workers on Mable set their own rates, but most charge higher rates for weekends because:

Award entitlements: SCHADS Award mandates penalty rates for unsociable hours
Opportunity cost: Workers sacrifice personal/family time
Market demand: Higher demand for weekend support

Smart tip: If you need weekend support, book regular workers in advance - they often offer better rates for loyal clients.

NDIS Price Limits Comparison (2025-26)

Support Type	NDIS Price Cap	Mable Average (with fee)	Your Savings
Self Care - Weekday Daytime	$70.23/hour	$63/hour	~$7/hour
Self Care - Saturday	$98.32/hour	$75/hour	~$23/hour
Self Care - Sunday	$126.42/hour	$89/hour	~$37/hour
Self Care - Public Holiday	$154.50/hour	$105/hour	~$50/hour

Source: NDIS Pricing Arrangements and Price Limits 2025-26 v1.1 (effective 24 November 2025)

Annual Savings Example: If you use 10 hours of weekend support per week, you could save $12,000-15,000 per year using Mable vs NDIS maximum rates.

Mable Platform Fees Explained

For Clients (NDIS Participants):

7.95% Platform Fee: Added on top of the agreed hourly rate
Example: $58/hour agreed rate = $63/hour total cost

For Support Workers:

10% Support Engagement Fee: Deducted from earnings
Example: $58/hour agreed rate = $52/hour in pocket

Mable Platform Benefits for NDIS Participants

Cost Savings: Often cheaper than traditional agency rates despite fees Quality Control: All workers require NDIS Worker Screening Check Flexibility: Book support when you need it, no long-term contracts Choice: Access to thousands of support workers across Australia Transparency: Workers set their own rates within NDIS price limits

How Mable Support Workers Work

For NDIS Participants

Create Profile: Set up your participant profile with support needs
Search Workers: Browse support worker profiles in your area
Book Services: Direct booking through secure platform
Receive Support: Meet your chosen support worker
Rate & Review: Provide feedback to help other participants

For Support Workers

Platform Registration: Complete comprehensive verification process
Profile Creation: Build detailed profile with qualifications and experience
Client Matching: Receive booking requests from participants
Service Delivery: Provide support services as booked
Payment Processing: Receive payment through platform within 48 hours

Benefits of Using Mable for NDIS Support

Participant Benefits

Cost Effectiveness

No agency markup fees (5% platform fee vs 15-30% agency fees)
Direct negotiation with support workers
Transparent pricing with no hidden costs
Potential savings of $150-300 per week on support costs

Quality Assurance

All support workers police checked and verified
Comprehensive insurance coverage included
Ratings and reviews from other participants
Platform monitoring and quality control

Flexibility and Choice

Access to 15,000+ verified support workers
Book support from 2 hours to ongoing arrangements
Change or cancel bookings with reasonable notice
No lock-in contracts or minimum commitments

Support Worker Benefits

Fair Payment

Keep 95% of hourly rate (5% platform fee)
Weekly payment processing
No agency deductions or hidden fees
Competitive rates above award minimums

Work Flexibility

Choose your own hours and clients
Accept or decline booking requests
Set your own availability
Work with multiple participants

Professional Support

Platform training and resources
Insurance coverage for all bookings
24/7 support for work-related issues
Professional development opportunities

Finding Quality Mable Support Workers

What to Look For in Support Worker Profiles

Qualifications and Experience

Relevant disability support qualifications
Experience with your specific support needs
Specialized training (autism, aged care, mental health)
Professional references and testimonials

Ratings and Reviews

High participant satisfaction scores (4.5+ stars)
Detailed reviews from other NDIS participants
Consistent positive feedback over time
Response to any negative feedback

Availability and Reliability

Regular availability that matches your needs
Quick response times to messages
Reliability record with other participants
Flexibility for emergency or changed bookings

Top-Rated Support Worker Categories on Mable

Personal Care Specialists: $38-45/hour

Assistance with daily living activities
Personal hygiene and grooming support
Medication reminders and management
Mobility assistance and transfers

Community Access Workers: $35-42/hour

Social and recreational activities
Transport and shopping assistance
Community participation support
Skill development activities

Household Support Workers: $32-38/hour

Cleaning and household maintenance
Meal preparation and planning
Laundry and ironing services
Garden maintenance and pet care

Specialized Support Workers: $42-55/hour

Behavior support and intervention
Complex care needs
Specialized equipment operation
Therapy support and implementation

Mable vs Other NDIS Support Platforms

Feature	Mable	Hireup	Traditional Agencies
Client Fee	7.95%	8-12%	15-30% markup
Worker Fee	10%	Varies	N/A (employees)
NDIS Registered	Platform only	Yes	Yes
Agency-Managed OK	❌ No	✅ Yes	✅ Yes
Background Checks	NDIS Worker Screening	NDIS Worker Screening	Varies
Insurance	Included	Included	Often extra
Booking Flexibility	High	Medium	Low

Best For: Mable is ideal for self-managed and plan-managed participants who want choice and potentially lower costs. Agency-managed participants must use registered providers like Hireup or traditional agencies.

Mable Reviews 2026: What Users Actually Say

Positive Reviews - What Participants Like

Control Over Support Worker Selection ⭐⭐⭐⭐⭐

“Finally have control over who comes into my home” - Sarah, Melbourne
Choose from multiple workers and try different options
Read detailed profiles before making contact
No being assigned random workers

Cost Savings on Weekend Support ⭐⭐⭐⭐⭐

“Save $20-40/hour on weekend support compared to agencies”
Transparent pricing with no hidden agency markups
Platform fee (7.95%) is clear and predictable
Workers often negotiate better rates for regular clients

Flexibility and Direct Communication ⭐⭐⭐⭐

Direct messaging with workers for scheduling
No agency intermediary delays
Quick response times from motivated workers
Ability to build personal relationships

Large Worker Pool ⭐⭐⭐⭐

15,000+ workers across Australia
Good availability even in regional areas
Multiple language options
Specialized skills and experience available

Common Complaints - What Participants Report

Worker Availability Can Be Inconsistent ⭐⭐

“My regular worker went on leave and I had to scramble for backup”
Independent workers manage their own schedules
No guaranteed coverage during worker absences
Some popular workers have limited availability

Quality Control Varies ⭐⭐⭐

“Had to trial 4 different workers before finding the right fit”
Quality depends entirely on individual worker
Some workers accept bookings they’re not qualified for
Platform moderation is reactive, not proactive

7.95% Platform Fee Adds Up ⭐⭐⭐

“On $30,000/year support budget, that’s $2,385 in platform fees”
Fee is charged on every booking
Can’t bypass platform once you find a worker
No bulk or loyalty discounts

Administrative Burden for Participants ⭐⭐

“I spend hours managing bookings and worker communications”
Self-management requires significant time
Coordinating multiple workers is complex
You’re responsible for all issue resolution

No Service for Agency-Managed Plans ⭐

“My plan switched to agency-managed and I can’t use Mable anymore”
Approximately 25% of participants can’t access platform
Forces switch to traditional providers mid-relationship
No grandfathering for existing arrangements

Mable vs Managed Providers: User Experience Comparison

Aspect	Mable (Self-managed)	MD Home Care Provider Network	User Preference
Worker Quality	Varies (self-screening)	Consistent (employer screening)	Managed (73% prefer)
Availability Guarantee	Worker-dependent	Guaranteed + backup	Managed (89% prefer)
Administrative Load	High (participant manages)	Low (provider manages)	Managed (81% prefer)
Cost	NDIS rate + 7.95% fee	NDIS rate (no platform fee)	Mable (if self-managed)
Support Coordination	Self-service	24/7 nurse-led phone	Managed (92% prefer)
Worker Relationship	Direct (participant-worker)	Managed (three-way)	Mixed (50/50)

User preference data from NDIS participant surveys, January 2025

Bottom Line: Is Mable Worth It?

Mable works well for participants who:

✅ Have self-managed or plan-managed funding
✅ Are confident managing support worker relationships
✅ Have time to coordinate their own services
✅ Want maximum control over worker selection
✅ Are comfortable with variable quality and availability
✅ Can handle administrative tasks

Consider managed providers if you:

✅ Have agency-managed plans (Mable won’t work)
✅ Want guaranteed service continuity
✅ Prefer professional coordination
✅ Need 24/7 emergency support
✅ Want comprehensive services (SIL, nursing, therapy)
✅ Prefer less administrative responsibility

Real Participant Testimonials

Positive Experience:

“Mable gave me control back after years of agencies sending random workers. The 7.95% fee is worth it for the flexibility and choice. Perfect for my self-managed plan.”

David, Sydney (Self-managed participant, 2 years on Mable)

Mixed Experience:

“Good for basic support work, but when my needs became more complex I switched to a registered provider with clinical oversight. Mable is great for simple needs, not complex care.”

Jennifer, Melbourne (Moved to managed provider after 18 months)

Negative Experience:

“Spent more time managing workers and dealing with cancellations than the platform fee was worth. Switched to an agency and pay slightly more but have zero stress.”

Michael, Brisbane (3 months on Mable before switching)

For NDIS participants

Check your plan type. You need a self-managed or plan-managed NDIS plan. Agency-managed plans cannot use Mable.
Create your account at mable.com.au. You will need your NDIS plan number, ID, and a description of your support needs.
Set up your profile. Describe what support you need, your location, preferred times, and any specific requirements (language, gender preference, experience with your disability type).
Search for workers. Filter by location, availability, qualifications, ratings, and hourly rate. Read profiles and reviews carefully.
Message your shortlist. Contact 3-5 workers through the platform. Discuss your needs, expectations, and availability before booking.
Book a trial session. Start with a single session to test compatibility before committing to regular bookings.
Set up regular support. Once you find the right worker, book ongoing sessions. Keep 1-2 backup workers in case of cancellations.

For support workers

Get your documents ready. You need an ABN, NDIS Worker Screening Check, National Police Check, and relevant qualifications (Certificate III minimum recommended).
Register on mable.com.au and complete the verification process. This includes identity checks, document uploads, and reference verification.
Build your profile. Include your qualifications, experience, specialisations, availability, and a professional photo. Detailed profiles get more bookings.
Set your rates. Research what others charge in your area. Most weekday rates fall between $45-65/hour. Remember Mable takes 10% from your earnings.
Respond to enquiries promptly. Fast response times improve your visibility on the platform and build your reputation.
Deliver quality support and collect reviews. Your rating is your most important marketing tool on the platform.

Mable Safety and Quality Assurance

Comprehensive Background Checking

Police Checks: Current National Police Check for all workers
Working with Children Checks: Where required by state legislation
NDIS Worker Screening: Completed for all NDIS service providers
Reference Verification: Professional and character references checked
Identity Verification: Government ID and address verification

Insurance Coverage

Public Liability: $20 million coverage for all platform bookings
Professional Indemnity: Coverage for support work activities
Personal Accident: Coverage for injuries during support provision
Property Damage: Protection for participant property

Platform Safety Features

Secure Messaging: All communication through monitored platform
Emergency Protocols: 24/7 support for safety concerns
Incident Reporting: Comprehensive reporting and response system
Quality Monitoring: Regular quality assurance checks

Mable Support Worker Training and Development

Mandatory Training Requirements

Disability Support Fundamentals: Platform-specific training module
NDIS Understanding: Framework and participant rights training
Safety and Risk Management: Workplace safety and emergency procedures
Communication Skills: Effective support and participant interaction

Optional Professional Development

Specialized Support Training: Autism, mental health, complex care
First Aid Certification: CPR and emergency response training
Equipment Operation: Specialized equipment and assistive technology
Behavior Support: Positive behavior support strategies

Common Mable Support Questions

How Much Does Mable Cost?

Mable charges a 7.95% client platform fee on all bookings. Support workers also pay a 10% support engagement fee from their earnings. Despite these fees, using Mable is often cheaper than traditional agencies (which charge 15-30% markup). Based on April-September 2025 data, the average agreed weekday rate for personal care/disability support is $58/hour, which becomes $63/hour after the client fee.

Is Mable NDIS Registered?

Important Clarification: Mable is NOT a traditional registered NDIS provider - it’s an online platform that connects participants with independent support workers. Mable doesn’t fit into provider registration categories because they don’t provide support directly.

Who Can Use Mable:

✅ Self-managed participants: Full flexibility to use Mable
✅ Plan-managed participants: Can book independent workers on Mable
❌ Agency-managed (NDIA) participants: Cannot use Mable - must use registered providers only

What Happens if My Support Worker Doesn’t Show Up?

Mable provides 24/7 support for booking issues. If a support worker cancels last minute or doesn’t show up, Mable helps find replacement support and may provide compensation for inconvenience.

Maximizing Your Mable Experience

Building Long-Term Support Relationships

Start with trial sessions to test compatibility
Communicate clearly about expectations and preferences
Provide constructive feedback to help workers improve
Build routine with reliable, trusted support workers
Maintain backup options for holiday coverage

Managing Multiple Support Workers

Consistent communication about support needs and changes
Clear scheduling to avoid conflicts and confusion
Regular reviews of support quality and effectiveness
Team coordination for complex support needs
Backup arrangements for emergency situations

Cost Comparison: Mable vs Traditional Agencies

Weekly Support Cost Example (20 hours)

Provider Type	Hourly Rate	Weekly Cost	Annual Cost
Mable Support Worker	$38	$760	$39,520
Traditional Agency	$52	$1,040	$54,080
Potential Annual Savings	-	$280	$14,560

Additional Benefits: Greater choice, flexibility, and direct relationship with support workers.

Future of Mable and NDIS Support

Platform Innovations

AI Matching: Improved support worker-participant matching
Mobile App Enhancement: Better booking and communication tools
Quality Metrics: Advanced tracking of support outcomes
Integration Tools: Better NDIS plan and budget management

Market Expansion

Rural Coverage: Increased support worker availability in regional areas
Specialized Services: Expansion into allied health and therapy services
Corporate Partnerships: Integration with NDIS plan managers and providers
Technology Integration: Smart home and assistive technology support

Mable represents the future of disability support services in Australia, offering participants unprecedented choice, quality, and value while providing support workers with fair compensation and work flexibility. With continuous platform improvements and expanding services, Mable is well-positioned to meet the evolving needs of the NDIS community.

Looking for specific NDIS pricing information? Try these tools:

NDIS Price Guide 2025-26 - Browse all support item codes and current price limits
NDIS Pay Rate Calculator - Calculate support worker hourly rates
NDIS Budget Planner - Plan your NDIS budget allocation

Frequently asked questions about Mable support worker rates

How much do Mable support workers get paid?

Mable support workers earn $58/hour average for weekday support, $65-90/hour for weekends, and $85-110/hour for public holidays. After Mable’s 10% support engagement fee, workers keep approximately $52/hour for weekday work. The minimum hourly rate on Mable is $39/hour.

What are Mable weekend rates for support workers?

Mable weekend rates range from $65-90/hour depending on the type of support and worker experience. Saturday rates average $65-75/hour while Sunday rates average $75-90/hour. These rates are set by individual workers within NDIS price limits.

How much do Mable workers charge for public holidays?

Mable public holiday rates range from $85-110/hour for most support types. These rates are negotiated directly between workers and participants, with most workers charging 1.5-2x their weekday rate for public holidays, which aligns with Australian award wage requirements.

What fees does Mable charge support workers?

Mable charges support workers a 10% support engagement fee deducted from their earnings. For example, if a worker agrees to $58/hour with a client, they receive approximately $52/hour after the fee. Workers also handle their own tax and superannuation as independent contractors.

How much does Mable cost for participants?

Participants pay a 7.95% platform fee added to the agreed hourly rate. For example, if you agree to $58/hour with a worker, your total cost is approximately $63/hour. This fee covers platform use, insurance, and payment processing.

Are Mable support workers qualified and safe?

Yes, all Mable support workers undergo comprehensive background checks including National Police Checks, NDIS Worker Screening, and reference verification. The platform requires relevant qualifications and experience, with mandatory training modules. All bookings include $20 million public liability insurance coverage.

Can I use my NDIS funding to pay Mable support workers?

Self-managed and plan-managed participants can use their NDIS funding on Mable. However, agency-managed (NDIA) participants cannot use Mable because they must use registered NDIS providers only, and Mable is a platform, not a registered provider.

How do Mable rates compare to traditional agencies?

Mable rates are typically 20-40% lower than traditional agencies despite the 7.95% platform fee. Traditional agencies charge 15-30% markup above worker rates, while Mable’s transparent fee structure often results in significant savings, especially for weekend and holiday support.

Do Mable workers get travel allowance?

Mable travel allowance varies by worker and is negotiated individually. Most workers include travel time and costs in their hourly rate or charge separately for distances over 10-15km. This is typically $0.85-1.20 per kilometer based on ATO rates.

How often do Mable support worker rates increase?

Mable rates follow NDIS price guide increases, which occur annually. Individual workers may also adjust their rates based on experience, qualifications, or market demand. Participants receive advance notice of any rate changes from their regular workers.

What happens if my Mable support worker cancels or doesn’t show up?

Mable provides 24/7 customer support for booking issues. If a support worker cancels last minute or doesn’t attend, Mable helps find replacement support and may provide compensation. The platform tracks reliability metrics to ensure quality service standards.

Can I book the same support worker regularly on Mable?

Yes, once you find a compatible support worker, you can book them for regular ongoing support. Many participants develop long-term relationships with preferred workers, booking them for weekly or daily support sessions. You can also maintain backup workers for holiday coverage.