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Refer participants to Transport Assistance providers in Cleveland, QLD
For Support Coordinators

Refer participants to transport assistance in Cleveland, QLD

Transport Assistance covers support for participants to travel to appointments, activities, and community access.

15 providers compared · Category 2: Transport · Updated 8 May 2026

Refer to transport assistance

  • 15 registered providers in Cleveland
  • Category 2: Transport
  • Free, no obligation

Takes about 30 seconds.

Best Transport Assistance providers near me

Showing 10 of 15 providers·How we rank

Trusted provider
Verified by methodology

Heart For Care Disability Services

Cleveland, QLD and 53 others

Specialises in Personal care · Social support · Support coordination

1

Heart For Care Disability Services is a leading registered NDIS provider dedicated to delivering exceptional disability support services across Cleveland and its surrounding communities. Understanding the unique needs of individuals with disabilities in the area, the provider offers a comprehensive suite of NDIS-registered services designed to empower participants and enhance their quality of life.

How we verified this provider

Median response time2 hours
NDIS coverage9 groups
Trusted provider
Verified by methodology

Mapple Care

Cleveland, QLD and 30 others

Specialises in Personal care · Plan management · Domestic assistance

2

Mapple Care is a dedicated NDIS provider delivering essential disability support services across Cleveland, QLD. Understanding the unique needs of individuals in the Cleveland community, Mapple Care is committed to fostering independence and improving the quality of life for NDIS participants. Their team of experienced professionals offers a range of supports designed to empower individuals to achieve their goals.

How we verified this provider

Median response time4 hours
NDIS coverage13 groups
Trusted provider
Verified by methodology

K Holistic Wellness Pty Ltd

Cleveland, QLD and 39 others

Specialises in Plan management · Support workers

3

K Holistic Wellness Pty Ltd is a leading NDIS provider committed to delivering exceptional disability support services throughout Cleveland, QLD. Recognising the diverse needs of participants, the provider offers a comprehensive suite of services designed to enhance independence, foster community engagement, and improve overall quality of life for individuals living in Cleveland.

How we verified this provider

Median response time3 minutes
NDIS coverage13 groups
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Trusted provider
Verified by methodology

Bluetree Care Pty Ltd

Cleveland, QLD and 39 others

Specialises in Personal care · Domestic assistance · Respite care

4

Bluetree Care Pty Ltd is a leading registered NDIS provider dedicated to delivering exceptional disability support services across Cleveland, QLD. Understanding the unique needs of individuals within the community, the provider offers a comprehensive suite of NDIS-registered services aimed at fostering independence, community participation, and overall well-being for NDIS participants in Cleveland.

Median response time2 minutes
NDIS coverage12 groups

Compassion Circle Care

Cleveland, QLD and 27 others

Specialises in Cleaning · Personal care · Domestic assistance

5

Compassion Circle Care is a dedicated NDIS provider offering a comprehensive suite of disability support services to the residents of Cleveland, QLD. Understanding the unique needs of the Cleveland community, the provider is committed to empowering individuals with disabilities to live fulfilling and independent lives. Their registered NDIS services are designed to be flexible and person-centred, ensuring that every participant receives the highest quality of care.

How we verified this provider

Median response time5 minutes
NDIS coverage10 groups

Applied Abilities Pty Ltd

Cleveland, QLD and 11 others

Specialises in Personal care · Domestic assistance · Transport

6

Applied Abilities Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services across Cleveland, QLD. Understanding the unique needs of the Cleveland community, the provider focuses on empowering participants to live fulfilling lives with independence and choice. Through a range of personalised support options, Applied Abilities Pty Ltd aims to be a trusted partner in achieving NDIS goals.

How we verified this provider

Median response time16 minutes
NDIS coverage11 groups
Trusted provider
Verified by methodology

Helpo Pty Ltd

Cleveland, QLD and 12 others

Specialises in Personal care · Domestic assistance · Cleaning

7

Helpo Pty Ltd is a dedicated NDIS provider committed to delivering exceptional disability support services across Cleveland, QLD. Understanding the unique needs of individuals with disabilities in the community, Helpo Pty Ltd strives to empower participants to live fulfilling lives with independence and choice. Their local presence ensures a deep understanding of the Cleveland area and its residents.

How we verified this provider

Median response time14 minutes
NDIS coverage7 groups

Complete Nursing & Home Care

Cleveland, QLD and 3 others

Specialises in Support Workers · Personal Care · Transport

8

Complete Nursing And Home Care Pty Ltd is a trusted, registered NDIS provider proudly serving Bundoora and surrounding areas in VIC with comprehensive disability support.

How we verified this provider

NDIS coverage13 groups

Hilltop Caring

Cleveland, QLD and 9 others

Specialises in Support workers · Community access

9

Recognising the unique needs of individuals in Cleveland, the provider focuses on empowering participants to live fulfilling lives with dignity and independence. Hilltop Caring offers a comprehensive suite of services designed to cater to a wide range of requirements.

How we verified this provider

Median response time9 minutes
NDIS coverage12 groups

Star Care (Qld)

Cleveland, QLD

Specialises in Personal care · Domestic assistance · Meal preparation

10

Star Care (Qld) is a dedicated, registered NDIS provider proudly serving Cleveland, QLD, and the surrounding Redlands Coast communities. They are committed to delivering high-quality disability support services tailored to individual needs.

How we verified this provider

Median response time3 hours
NDIS coverage6 groups

About Cleveland, QLD

Population

14,801

Median household income

$34,112 p.a.

Local government area

Redland (City)

Providers listed

15

Cleveland sits within the Redland (City) local government area in QLD. Providers serving this area often cover surrounding suburbs in the same LGA, so it is worth checking neighbouring areas if you cannot find an exact match.

How providers are verified

When you refer a participant through MD Home Care, you are referring to a provider cross-checked against the official Australian registers. Here is what is verified before a provider appears in the directory.

NDIS register cross-check

Every NDIS-registered provider listed is verified against the NDIS Commission register. Registration numbers and approved support groups are pulled from the official register, not self-declared.

Source: NDIS Quality and Safeguards Commission

Aged care approval status

Aged care approved status reflects the Australian Government Department of Health and Aged Care approved provider list, including service types and category groups.

Source: Department of Health and Aged Care

ABN verification

Every listing includes an Australian Business Number. Providers without a valid, active ABN do not appear in our directory.

Source: Australian Business Register

Complaints process

If you or a participant has a concern, the NDIS Commission handles complaints about NDIS providers and the Aged Care Quality and Safety Commission handles aged care complaints. We also accept complaints via our own channel.

Source: NDIS Commission / Aged Care Commission
How we select and rank these providers

Providers on this page are filtered from our database of 15 transport assistance providers in Cleveland by NDIS registration group. We verify registration status against the NDIS Provider Register.

Ranking factors include: NDIS registration status, profile completeness, engagement with the platform (claimed listings rank higher), and subscription tier. Listings rotate daily to give all providers fair visibility. We do not accept payment for higher rankings.

Provider data is sourced from the NDIS Provider Register and updated regularly. If you notice incorrect information, contact us and we will investigate.

About Transport Assistance in Cleveland

Transport Assistance covers support for participants to travel to appointments, activities, and community access. This includes funded transport services, travel training to build independent travel skills, and vehicle modifications. Transport funding is typically a fixed amount in the participant's plan.

Of the 15 transport assistance providers in Cleveland, 10 are NDIS registered and 10 have verified their listing on MD Home Care. Providers in this area cover 15 different service categories, indicating a diverse range of specialisations.

With 15 providers in Cleveland, you have a reasonable range of options when matching participants. Compare registration status, service descriptions, and proximity before making a referral.

Transport Assistance Pricing in Cleveland

The following NDIS price limits apply to transport assistance in Cleveland under the 2025-26 NDIS Pricing Arrangements. These are maximum rates. Providers may charge less, and plan-managed or self-managed participants can negotiate different rates with unregistered providers.

Line Item Description Price Limit
02_051_0108_1_1 Transport $1.00 per year

Standard metropolitan rates. Remote and very remote loadings apply in eligible areas. Evening, Saturday, Sunday, and public holiday rates are higher.

What Transport Assistance Covers

The Transport Assistance registration group includes the following services. When referring, match the specific service type to the participant's plan goals and funded line items.

Funded Transport

A lump sum in the participant's plan for travel to appointments, activities, and community access. Can be used for taxis, rideshare, community transport, or reimbursing a support worker for mileage.

Specialist Disability Transport

Wheelchair-accessible vehicles and trained drivers for participants who cannot use standard transport options. Higher cost but necessary for some participants.

Travel Training

Teaching participants to use public transport independently. Funded under Capacity Building rather than Core Supports. See Daily Living Skills for more detail.

Common Referral Scenarios

Real-world situations where you would refer a participant for transport assistance in Cleveland.

1.

A participant's transport budget runs out halfway through the plan because support workers are claiming mileage for every community access visit. Review whether some trips could use public transport or rideshare instead of support worker travel.

2.

A participant needs wheelchair-accessible transport but the local taxi service has limited accessible vehicles. Research specialist disability transport providers and community transport options in the area.

What to Expect After Referral

Transport funding is typically a fixed annual amount. It does not cover day-to-day commuting costs that any person would incur. The amount is based on the participant's disability-related transport needs beyond what state government schemes (taxi subsidy, companion card) provide.

Red Flags to Watch For

Warning signs that a transport assistance provider may not be delivering quality services.

Transport budget exhausted well before plan end

Support workers claiming excessive mileage

Provider billing transport as a separate service when it is included in community access shifts

Transport connects with Community Participation (getting to activities), Employment (getting to work), and Daily Personal Activities (support worker travel claims). Always check state taxi subsidy and companion card eligibility before using NDIS transport funding.

How to Refer a Participant for Transport Assistance

Step 1

Check plan funding in Category 2

Step 2

Verify provider registration status

Step 3

Contact provider or submit referral

Step 4

Set up service agreement with line items

Step 5

Monitor delivery and document outcomes

Referral Tips for Transport Assistance

Transport funding is often the first budget category to run out. Help participants understand whether their transport allocation covers taxi-style services, whether support worker travel time counts against it, and whether travel training might be a better long-term investment. Check if the participant is eligible for the taxi subsidy scheme in their state before using NDIS transport funding.

What to Check Before Making a Referral

Registration Status

Verify the provider holds the correct NDIS registration group for transport assistance. Check the NDIS provider register if uncertain.

Service Area

Confirm the provider services Cleveland and surrounding areas. Some providers listed here cover the broader Brisbane South & Logan region.

Availability and Waitlists

Ask about current waitlist times. For urgent referrals, check multiple providers simultaneously to find the fastest availability.

Cultural and Language Needs

Match the participant's cultural background and language preferences where possible. Ask providers about staff diversity and interpreter availability.

Cancellation Policy

Review the provider's short notice cancellation terms. Under the NDIS Price Guide, providers can charge up to 100% for cancellations within 2 business days.

Reporting and Communication

Agree on how the provider will report progress to you. Regular updates make your own progress reports and plan review preparation much easier.

Queensland NDIS Regulations and Compliance

All transport assistance providers in Cleveland must comply with the NDIS Practice Standards and the NDIS Code of Conduct. The NDIS Quality and Safeguards Commission oversees provider registration, complaints, and compliance enforcement in Queensland.

As a support coordinator, you have a responsibility to refer participants to providers that meet quality and safety standards. If you observe or suspect non-compliance, report it to the NDIS Commission. Participants can also make complaints directly.

NDIS Quality and Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

NDIS Provider Register

Verify provider registration status

Website: ndis.gov.au/find-provider

Frequently Asked Questions

How does NDIS transport funding work in Cleveland?
Transport is typically funded as a lump sum in the participant's plan. The participant can use it for taxis, rideshare, community transport, or other disability transport services. Support worker mileage during appointments can also be claimed. The amount varies by participant based on their transport needs and goals.
Can I refer an NDIA-managed participant to an unregistered provider?
No. NDIA-managed participants can only use NDIS registered providers. If the participant is plan-managed or self-managed, they can use both registered and unregistered providers. Check the participant's plan management type before making a referral.
What should I do if there are no available providers in Cleveland?
Expand your search to nearby suburbs. Many providers in the Brisbane South & Logan region service multiple suburbs. You can also submit a referral through our form above, and we will search our full database of transport assistance providers in the area.
How do I check if a provider is NDIS registered?
Check the NDIS Provider Register at provider.ndis.gov.au. Search by provider name or ABN. The register shows current registration status, registration groups, and any conditions on registration. Providers listed on MD Home Care display their NDIS registration status on their profile.
What information should I include when making a referral?
Include the participant's name (with consent), their NDIS plan number, the relevant line items and budget available, the service frequency needed, any specific requirements (cultural, language, gender preference), and your contact details as the referring coordinator. The more detail you provide, the faster the provider can assess whether they can accept the referral.

Transport Assistance in Nearby Brisbane South & Logan Locations

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