10 Best Care Management Providers in Port Stephens

10 providers compared Reviewed by MD Home Care Team Updated 18 April 2026

Port Stephens's suburban setting offers ideal conditions for aged care at home - safe streets, established social networks, and family proximity. 5 providers here specialize in enabling seniors to remain in long-held family homes through proactive home modifications and community connection.

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This guide compares the top care management providers in Port Stephens. We rank providers based on their verification status, NDIS registration, and the range of services they offer. There are currently 10 care management providers serving Port Stephens.

Top 10 Care Management Providers in Port Stephens

Showing 10 of 10 providers

#ProviderVerified
1Alana Care Support Services Pty LimitedYes
2Northern Settlement Services Limited-
3Biala Services Inc-
4Home Caring Newcastle-
5Charlestown Caring Group-
6Ozability Support Services Pty Ltd-
7Shannon Spence And Associates Pty Ltd-
8Old Bar Merciful Touch Bestcare-
9Newcastle Social Workers Pty Ltd-
10Planhelp-

Alana Care Support Services Pty Limited is a registered NDIS provider proudly serving Maitland, NSW, and the surrounding Hunter Region. They are dedicated to offering comprehensive disability support services to empower individuals in achieving their NDIS goals.

Aged Care Approved
Best for:Aged Care

Northern Settlement Services Limited is a dedicated and approved aged care provider proudly serving Charlestown, NSW, and the surrounding communities. They offer comprehensive support for clients managing Home Care Packages (HCP), CHSP services, and DVA clients, ensuring accessible and personalised elderly care.

Aged Care Approved

Biala Services Inc is a dedicated and registered NDIS provider proudly serving Charlestown, NSW, and the surrounding communities. They offer a comprehensive range of disability support services designed to empower NDIS participants.

Home Caring Newcastle is a trusted and registered NDIS provider dedicated to delivering exceptional disability support services. Proudly based in Charlestown, NSW, they serve individuals with disabilities in Charlestown and the surrounding Newcastle region, empowering participants to live fulfilling lives.

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Charlestown Caring Group is a registered NDIS provider proudly serving Charlestown, NSW, and the surrounding local communities. They are dedicated to offering comprehensive disability support to NDIS participants, ensuring a high standard of care and assistance.

Ozability Support Services Pty Ltd is a trusted and registered NDIS provider dedicated to supporting individuals with disabilities in Tuggerah, NSW, and the wider Central Coast region. They are committed to empowering participants to live fulfilling and independent lives.

Shannon Spence And Associates Pty Ltd is a leading registered NDIS provider dedicated to delivering exceptional disability support services in Charlestown, NSW, and the wider Hunter Region. They are committed to empowering individuals with disabilities to live fulfilling and independent lives.

Old Bar Merciful Touch Bestcare is a trusted and registered NDIS provider proudly serving the Old Bar community and surrounding areas in New South Wales. They are committed to offering high-quality disability support services tailored to meet the unique needs of NDIS participants.

Newcastle Social Workers Pty Ltd is a registered NDIS provider proudly serving Charlestown, NSW, and the surrounding Newcastle region. They are dedicated to delivering high-quality disability support services tailored to the unique needs of NDIS participants.

Charlestown, NSW 2290

Full profile
Best for:Other Services

Planhelp is a registered NDIS provider proudly serving Charlestown, NSW, and the surrounding Lake Macquarie region. They offer expert support for individuals navigating their NDIS journey and accessing vital disability services.

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How we rank providers

Our recommendation algorithm analyses multiple quality and relevance signals to surface the most suitable providers for Port Stephens. Rankings are recalculated regularly and are not influenced by advertising spend.

  • Responsiveness and engagement. Providers who actively respond to participant enquiries and maintain up-to-date profiles rank higher.
  • Service relevance. Providers are matched based on the specific services you are searching for and how closely they align with the provider's capabilities.
  • Registration and compliance. NDIS registered and government-approved aged care providers are weighted for meeting quality and safeguards standards.
  • Local coverage. Providers with a demonstrated presence in your suburb and surrounding areas are prioritised over those with limited local availability.

10+

providers in Port Stephens

25,000+

providers nationally

Care Management at a Glance

Funding

Support at Home (Category 1 Clinical Care)

Availability

Monday to Friday

Wait Time

Available from service commencement

Cost

100% government funded under Support at Home Category 1

How Much Does Care Management Cost in Port Stephens?

Care Management in Port Stephens typically costs 100% government funded under Support at Home Category 1. Rates vary depending on the provider, time of day, and complexity of support required. Weekend, evening, and public holiday rates are generally higher.

Common funding options: Support at Home (Category 1 Clinical Care).

Cost Comparison: Port Stephens vs New South Wales & National

How care management costs in Port Stephens compare with New South Wales state averages and national averages. Rates vary by provider, funding type, and level of support required.

Metric Port Stephens NSW Average National Average
Hourly rate 100% government funded under Support at Home Category 1 $55 - $75 $52 - $70
Daily rate (8hr) $350 - $500 $350 - $500 $340 - $480
Providers available 10 25,000+ nationally

Rates are indicative and based on standard NDIS Price Guide rates and Home Care Package schedules. Actual costs vary by provider and individual service agreement.

How to Pay for Care Management in Port Stephens

Care Management in Port Stephens can be funded through Support at Home (Category 1 Clinical Care). Many providers also accept private payment. Your funding type affects which providers you can access and how services are invoiced. If you have an NDIS plan, check that your plan includes the relevant support category. For aged care packages, your package coordinator can help arrange services.

What Care Management Is Like in Port Stephens

Finding care management in Port Stephens starts with understanding your needs and matching them to the right provider. MD Home Care connects you with vetted providers who service Port Stephens and surrounding areas. Once connected, providers will typically arrange an initial consultation to discuss your support requirements, scheduling preferences, and any specific needs.

Care Services Available in Port Stephens

Provider counts by service type in Port Stephens

New South Wales Regulations & Compliance

In New South Wales, NDIS providers must be registered with the NDIS Quality and Safeguards Commission and comply with the NDIS Practice Standards. Aged care services operate under the Aged Care Quality Standards enforced by the Aged Care Quality and Safety Commission. All providers serving NSW participants are subject to regular audits and must maintain worker screening through the NSW NDIS Worker Check.

NDIS Quality & Safeguards Commission

Phone: 1800 035 544

Website: ndiscommission.gov.au

Aged Care Quality & Safety Commission

Phone: 1800 951 822

Website: agedcarequality.gov.au

Frequently Asked Questions

How many care management providers are in Port Stephens?
There are currently 10 care management providers serving Port Stephens listed on MD Home Care.
How much does care management cost in Port Stephens?
Care Management in Port Stephens typically costs 100% government funded under Support at Home Category 1. Rates depend on the provider and the type of support required.
How do I choose a care management provider in Port Stephens?
Look for providers who are NDIS registered, have experience with your specific needs, and service Port Stephens. Use our directory to compare providers, check their verification status, and view their service offerings.
Can I choose my own care management provider in Port Stephens?
Yes. MD Home Care lists 10 care management providers serving Port Stephens, and you are free to choose the one that best fits your needs. You can compare providers by their services, verification status, and coverage area before making a decision.
What qualifications should care management providers in Port Stephens have?
Providers should hold relevant industry qualifications, current police checks, and appropriate insurance. Providers listed on MD Home Care are vetted for qualifications and compliance. Always confirm a provider's credentials before engaging their services.
What happens if I'm not happy with my care management provider in Port Stephens?
You have the right to change your care management provider at any time. If you are unhappy with the service in Port Stephens, contact the provider directly to raise your concerns. If the issue is not resolved, you can switch to another provider on MD Home Care or lodge a complaint with the NDIS Quality and Safeguards Commission.
Is care management available on weekends in Port Stephens?
Many care management providers in Port Stephens offer weekend and after-hours support. Weekend services may attract higher rates under NDIS pricing arrangements. Contact providers directly through MD Home Care to confirm their weekend availability.
How do I know if a care management provider in Port Stephens is NDIS registered?
You can verify a provider's NDIS registration on the NDIS Commission's public register at ndiscommission.gov.au. Providers listed on MD Home Care display their registration and verification status on their profile. If you are plan-managed or self-managed, you can also use non-registered providers for some services.

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